12-20-2016 01:35 PM
44 12
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  1. AZweimiller's Avatar
    This has been happening to me. I notice the phone getting hot and when I look at CPU processes with Simple System Monitor I see mediaserver using 35℅ of the CPU. I can force stop Chrome and mediaserver stops every time. Uninstalled Chrome for a week and never saw it. Installed Chrome Dev and had the issue within 24 hrs. Phone hot in hand, discover mediaserver pegging CPU and only way to stop is reboot or stop Chrome. In every instance I am not using Chrome when the issue occurs. I am using other apps. I have a 128gb sd card with no media export m except phone pics and videos on DCIM.
    Happened again. Was in an app other than Chrome for about half hour and felt phone getting hot. Process monitor showed mediaserver using 35% again and once again a force stop on Chrome fixed it immediately.
    08-28-2016 09:55 PM
  2. Natakukun's Avatar
    i'm suddenly having this exact same issue, mediaserver is using up 53% of my battery and my phone is getting hot and going slow.

    I have taken out my memory card but i'm still having the same issue
    08-29-2016 05:27 AM
  3. Exit35's Avatar
    I have been having this problem on and off over the last month in my s7. Never had it on my old s5. I removed all media, then my micro so and I still had probs.

    Anyway I solved my issue by ditching chrome and forcing it to stop. I believe it was to do with ads, especially auto play ads.

    I am now using Samsungs own browser with adblock plus and not yet a sniff of any media server raising it's head. This is after a few days browsing, viewing YouTube and taking pics.

    Might be worth giving another browser a go.
    08-29-2016 02:51 PM
  4. wirelessgal's Avatar
    Mediaserver does show its using 38% of my battery when I'm using Power Amp, but my battery only drains about 3-4% within 6 hours so I wasn't too concerned about it. I don't have this issue with my Note 5 still running on Lollipop. I wonder if this is a Marshmallow issue with newer Samsung devices? Also both my S7 Edge and Note 5 are Exynos variants.
    08-29-2016 07:23 PM
  5. AZweimiller's Avatar
    i'm suddenly having this exact same issue, mediaserver is using up 53% of my battery and my phone is getting hot and going slow.

    I have taken out my memory card but i'm still having the same issue
    Please see my comments above. This has nothing to do with SD Card or media. It is Chrome. I just had it happen again and had to kill Chrome to make it stop. I removed my SD Card and it made no difference.
    08-30-2016 03:04 PM
  6. AZweimiller's Avatar
    I have been having this problem on and off over the last month in my s7. Never had it on my old s5. I removed all media, then my micro so and I still had probs.

    Anyway I solved my issue by ditching chrome and forcing it to stop. I believe it was to do with ads, especially auto play ads.

    I am now using Samsungs own browser with adblock plus and not yet a sniff of any media server raising it's head. This is after a few days browsing, viewing YouTube and taking pics.

    Might be worth giving another browser a go.
    It's definitely Chrome. See my earlier comments in this thread. Here is some corroboration on Reddit. The OP deleted his post for some reason so I am linking the Google Cache version.

    https://webcache.googleusercontent.c...&ct=clnk&gl=us
    08-30-2016 03:05 PM
  7. fendushi1's Avatar
    I've got the dreaded mediaserver battery drain.

    The phone is running hot, it's also gone janky and a little less responsive and the battery is being obliterated to the point where it's draining at a rate similar to having the screen always on, also stopping Doze from kicking in.

    I've deleted app installs since I noticed the problem (thought Spotify was the culprit but no). I've wiped cache from the bootloader and from Storage menu.

    What else should I try before I resort to factory reset?

    Thanks...
    This happened to me a few days ago too. Sadly like others here have reported, the cause of it is Google Chrome. Its not the SD card.

    I found this out after formatting the card, swapping it with another but mediaserver keeps climbing to the top of battery rankings.

    Problem was solved after force stopping Chrome, rebooted and used Samsung browser.

    Its a pity, I really like Chrome because of the synced bookmarks and history across all of my devices. Hope this gets fixed.
    08-31-2016 01:38 AM
  8. AlexVK's Avatar
    Hopefully I can bump this thread without breaking forum rules.


    It began to happen to me after 3 months of good service (got my S7 end of May), and it's driving me nuts. The thing is becoming hot and sluggish, not something you'd expect from a 700€ flagship!

    I don't have an SD card, use the phone mainly for social networks, checking my balance and Internet (so no games and funny stuff installed).

    I was thinking at what can have changed, and I can only find one thing: I recently changed my lock picture from the default Samsung wave to the Witcher medallion picture that looks so cool:

    [spoiler]Mediaserver battery drain-400.jpg[/spoiler]

    I cleaned the cache, deleted all image and music files (not a lot, just copied a bit).
    Still the same issue!

    Eventually reading this thread, I decided to try another theme, switching to the flat colorful android theme (not my favorite as I prefer darker tone, but it's for test purposes).

    If it fixes, it still gets me confused - how, in 2016 on a flagship phone, can a blatant bug like that still happen.
    08-31-2016 06:49 AM
  9. Sebastian Brzegowy's Avatar
    Guys,

    That is related to Chrome browser. The same was happening to my S7, SD card was fine and the same was happening after its format.
    Stop using Chrome and you will see the problem has gone.

    Seb
    09-19-2016 09:47 AM
  10. pjwk81's Avatar
    It might not always be Chrome as it started today for me and I've had Chrome disabled since day 1 and have used the Samsung Browser. Seeing as it started today, I'm blaming Allo for now.
    09-21-2016 05:09 PM
  11. AlbanReditHere's Avatar
    S7 with 6.0.1 on my phone (no SD card) still doing it to this day. What a disgrace for Google considering the number of years this problem has been going on. Drains over 50% of my battery, overheats, freezes apps.
    09-24-2016 06:00 PM
  12. webmistressgreeneyez's Avatar
    I have recently been suffering this issue on my Samsung S7e after several months of excellent performance. Wiping cache was only working for a short while. Have read the above and disabled Chrome and now using Samsung browser. So far, no more issues with Mediaserver but going to keep an eye on it. I have submitted a review for Chrome on the Playstore as Google seem very active in replying to reviews.
    09-25-2016 06:08 PM
  13. DFranch's Avatar
    Personally I'm not yet sold on any mobile browser. Dolphin slowed my phone down a crazy amount and Chrome isn't much better, plus it has limited customisation options.
    Try the Samsung browser, it has adblocking, and it's pretty fast.
    09-28-2016 01:41 PM
  14. Hegrin Helsvord's Avatar
    Unbelievable! This 'mediaserver bug' is around since 2012 (yeas, I googled it) and in 4 years Google was unable or unwilling to solve it (and it IS solvable as both iPhones and Windows phones have no problem with their similar software). This blasted bug eats my battery in minutes!

    Either they

    1. can't figure it out
    or
    2. don't give a damn as long as they have your money.

    Shame on you, Google!
    10-07-2016 04:22 AM
  15. Hegrin Helsvord's Avatar
    By the way, I have no SD card, and NOTHING (restarting my S7, factory reset, deleting ALL my pictures and videos, changing theme, deleting Chrome and replacing it with stock Samsung etc) nothing solved the problem. I always appears after a while which means it's a poorly designed OS.
    10-07-2016 04:25 AM
  16. Epiczamz's Avatar
    I got this problem very recently but I've only had the phone for 4 days but I did flash SM-G935U to my SM-G935V I could try reverting back to original firmware to see if that fixes the problem but I really don't want to at this time because the restore process on the s7 edge takes forever even from physical media. Is anyone willing to try?
    10-23-2016 01:17 PM
  17. Zyphen4866's Avatar
    I've got the dreaded mediaserver battery drain.

    The phone is running hot, it's also gone janky and a little less responsive and the battery is being obliterated to the point where it's draining at a rate similar to having the screen always on, also stopping Doze from kicking in.

    I've deleted app installs since I noticed the problem (thought Spotify was the culprit but no). I've wiped cache from the bootloader and from Storage menu.

    What else should I try before I resort to factory reset?

    Thanks...
    Ive found that youtube, google now, play store, play music and stock email on samsung are the culprits, therefor i have disabled them.
    11-22-2016 11:08 PM
  18. chanchan05's Avatar
    Unbelievable! This 'mediaserver bug' is around since 2012 (yeas, I googled it) and in 4 years Google was unable or unwilling to solve it (and it IS solvable as both iPhones and Windows phones have no problem with their similar software). This blasted bug eats my battery in minutes!

    Either they

    1. can't figure it out
    or
    2. don't give a damn as long as they have your money.

    Shame on you, Google!
    Or you know, they can't replicate it. I've never seen mediaserver in nearly 7 years. Last I saw it notification bar was with the original Galaxy S. And even then I didn't get the bug. The number of reports is also far lower than the number of sold phones, which makes it seem to be just the usual lemons when you make millions of the stuff.
    11-23-2016 01:40 AM
  19. dejanh's Avatar
    Or you know, they can't replicate it. I've never seen mediaserver in nearly 7 years. Last I saw it notification bar was with the original Galaxy S. And even then I didn't get the bug. The number of reports is also far lower than the number of sold phones, which makes it seem to be just the usual lemons when you make millions of the stuff.
    I started experiencing this bug with Tidal as well now. It sucks down battery like mad.
    12-20-2016 01:35 PM
44 12

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