1. Android104's Avatar
    Hi,

    I have a Galaxy S7 Edge which I purchased from UAE and I currently reside in India.
    The latest security patch on my device is that of 2nd April,2016.

    I was wondering if I will still receive OTA updates in India even if my phone is purchased from UAE?
    05-27-2016 05:37 AM
  2. ratsttam's Avatar
    The phone will get its updates based on the country of the rom, ie: the country/carrier it was built for.

    A T-Mobile US phone, unlocked to use on any other carrier, will still gets its updates when those updates are released for T-Mobile US, for example.

    In your case, when the phones built for UAE (like yours) start getting their updates, you will too.
    05-27-2016 06:10 AM
  3. ironass's Avatar
    Hi,

    I have a Galaxy S7 Edge which I purchased from UAE and I currently reside in India.
    The latest security patch on my device is that of 2nd April,2016.

    I was wondering if I will still receive OTA updates in India even if my phone is purchased from UAE?
    Firmware updates issued by Samsung, (not AT&T or Verizon), are pushed to the phone as per the phone's model and the Product Code. The Product codes for UAE are, LYS and XSG. This is irrespective of the country or network you are on. Therefore, even though you are in India, you will receive the UAE updates which are both currently on PD1 firmware with the April security update.
    05-27-2016 06:11 AM
  4. Android104's Avatar
    Hi, How do you know that latest update is PD1?
    Where do you check so?

    In other countries people have received the May Security update, while mine is still on April.

    I am afraid that being in a different country, I can no longer receive updates
    06-07-2016 05:08 AM
  5. ironass's Avatar
    Build PD1 is the first build of April 2016. Therefore it will not have the May Security update. There have been no further updates released by Samsung, so far, for the 2 UAE Product Codes mentioned in my previous post.
    06-07-2016 06:11 AM
  6. Android104's Avatar
    Hi Thanks So Much for the reply.
    The thing is that My android Os is consuming massive amount of data almost 100Mb a day.
    And I literally tried everything to stop it but I can't seem to find the cause of the issue.

    Have looked at several threads and turned off the sync,google back up and tried safe mode too but all in vain.

    At this point I am really frustrated and feel like selling the device
    06-08-2016 01:15 PM
  7. ironass's Avatar
    Hi Thanks So Much for the reply.
    The thing is that My android Os is consuming massive amount of data almost 100Mb a day.
    And I literally tried everything to stop it but I can't seem to find the cause of the issue.

    Have looked at several threads and turned off the sync,google back up and tried safe mode too but all in vain.

    At this point I am really frustrated and feel like selling the device
    Have you tried wiping the phone's cache partition or a Factory Data Reset?

    Are you running apps such as...

    Apps that auto start or run in the background

    1. Facebook

    2. BlackBerry Messenger

    3. 8 Ball Pool

    4. Instagram

    5. Messenger

    6. WeChat

    7. Facebook Pages Manager

    8. Oovoo Video Call Text & Voice

    9. KakaoTalk Free Calls & Text

    10. Vine


    Apps that are initiated by the user

    1. Spotify

    2. Amazon Kindle

    3. Line Free Calls & Messages

    4. Samsung WatchOn Video

    5. Snapchat

    6. Netflix

    7. SoundCloud Music & Audio

    8. CleanMaster Speed Booster

    9. Tumblr

    10. Picsart Photo Studio

    Source... Facebook and Spotify Music apps are the biggest hogs of your Android phone’s battery, memory, and data
    06-08-2016 01:28 PM
  8. Android104's Avatar
    Yes I am running Facebook, Messenger and Instagram , Snapchat.
    Yes I have tried wiping of the cache but haven't tried a factory reset.

    As I mentioned the apps stated above show a break up of their own for data usage.

    What I am trying to figure out is what apps comprise of Android Os.

    Because I haven't turned off the auto back and sync too but still my phone uses tremendous data.

    Having searched for this over the internet I came across several threads regarding Android OS being a data hog but no one had a solution to the problem,
    06-08-2016 03:05 PM
  9. ironass's Avatar
    Yes I am running Facebook, Messenger and Instagram , Snapchat.
    Yes I have tried wiping of the cache but haven't tried a factory reset.

    As I mentioned the apps stated above show a break up of their own for data usage.

    What I am trying to figure out is what apps comprise of Android Os.

    Because I haven't turned off the auto back and sync too but still my phone uses tremendous data.

    Having searched for this over the internet I came across several threads regarding Android OS being a data hog but no one had a solution to the problem,
    The apps mentioned in my previous post will also show up under Android OS as they continually make call on it. Try running your phone in Safe Mode for a few hours after fully charging it and see what the difference is.

    06-08-2016 03:25 PM
  10. Android104's Avatar
    I ran it in safe mode for a few hours but again the same issue persist.
    Spoke with support and they too couldn't help me

    Also the black rim around my camera module is not even as shown in this picture. Is it supposed to be this way?
    You can see it is thicker at the bottom than compared to the top

    Will I receive OTA Updates in my country even if the phone is purchased from a different country?-img-20160523-wa0000.jpg

    All of this makes me wonder if my phone is defective or not
    06-09-2016 05:44 AM
  11. steve choi's Avatar
    Hi, I hope I am not distrubing you with question. I have same case like user(Android104). I am the user of HTC ONE M9e (unlocked version)which I purchased through reseller in HK as HTC does not represent here in Korea. For your info, the phone was originally manufactured In Taiwan, Home of HTC. Everything is fine except I cannot receive OTA. Though, I clicked software update in order to receive OTA but I receive message "There are no updates available for your phone".

    My question is whether I am able to receive software updates by OTA. I am interested in updating lolliop to marshmallow.

    Appreciate feedback who is quite familar with OTA.
    02-26-2017 05:01 AM

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