01-12-2018 07:21 AM
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  1. RanchoBurger's Avatar
    Got a new s7 edge, notifications are enabled on the app and as well as in the phones settings for facebook but not receiving any notifications for new posts, etc. Any fix for this? Am I missing something somewhere?
    05-30-2016 09:28 PM
  2. RanchoBurger's Avatar
    Also, even though I have set up fingerprint scanning to unlock my device, it doesn't prompt me to use my fingerprint OR a password to unlock my phone. It just unlocks unsecurely as if there's nothing enabled. Starting to regret this phone choice.
    05-30-2016 09:38 PM
  3. chanchan05's Avatar
    For the lockscreen, do you have Trusted Devices turned on? That makes it so that if it detects a trusted connection (like home wifi), it won't prompt you for a lock.
    05-30-2016 10:06 PM
  4. RanchoBurger's Avatar
    Looking around in settings for trusted devices but I'm not seeing it. Where abouts is it?

    Edit: Ok, changed the lock timer from 1 hour of inactivity to turn on the security to instantly and now the lock screen is working the way I want. Thank you.
    05-30-2016 10:19 PM
  5. RanchoBurger's Avatar
    Now I need to figure out why notifications aren't working. Anyone else have any idea?
    05-30-2016 10:26 PM
  6. BaconDanny's Avatar
    Got a new s7 edge, notifications are enabled on the app and as well as in the phones settings for facebook but not receiving any notifications for new posts, etc. Any fix for this? Am I missing something somewhere?
    Check the App optimization settings. If an app is set to save power, it will be prevented from using certain services in the background. So if for example Facebook messenger is on power save, it will not give you notifications.

    Edit: just realised if you're new to the phone you might not now where to find this setting Go to settings - battery and click on details next to app power saving. Then set the apps you don't want to risk missing notifications for to disabled.
    05-31-2016 02:04 AM
  7. RanchoBurger's Avatar
    I don't see that option under battery. The closest thing I found was by clicking "more" under battery, I could go to "optimize battery usage" and then disable facebook under "all apps". But that still isn't making facebook notifications come through on my phone.

    And yeah, this is my first Android since the Motorola Backflip first launched in 2010. And I didn't have that long before switching to Windows Phone.
    05-31-2016 09:48 AM
  8. RanchoBurger's Avatar
    Still trying to figure this out. Still wondering why android phones can't get facebook notifications. Seems like a simple feature.
    05-31-2016 11:53 AM
  9. joe_fresh's Avatar
    Still trying to figure this out. Still wondering why android phones can't get facebook notifications. Seems like a simple feature.
    It's not just your phone, I am only getting random notices.
    Not Quite Right likes this.
    05-31-2016 03:32 PM
  10. BaconDanny's Avatar
    I don't see that option under battery. The closest thing I found was by clicking "more" under battery, I could go to "optimize battery usage" and then disable facebook under "all apps". But that still isn't making facebook notifications come through on my phone.

    And yeah, this is my first Android since the Motorola Backflip first launched in 2010. And I didn't have that long before switching to Windows Phone.


    You see the "Details" button there in my screenshot? Under App power saving. There they are. I had the same problem with Facebook@Work messenger app until I disabled the power saving on it. Don't know if it will help in your case though. Maybe try and see if you've accidently disabled notification permission for it under Settings - notifications. Your phone settings that is, not the Facebook app settings
    05-31-2016 03:59 PM
  11. Sdot312's Avatar
    Have you tried using the web-based Facebook and uninstalling the app altogether? I have a shortcut to it on my homescreen and I get notifications. Wonder if it would make any difference in your case.
    It turns out uninstalling Facebook for Android is pretty great | Android Central
    05-31-2016 04:18 PM
  12. RanchoBurger's Avatar
    Not getting facebook notifications-13335385_10206276825188820_1711954805_n.jpg

    There's the battery settings for this phone. Don't see app power saving.

    And uninstalling facebook isn't an option as you can't do it on this phone. You can only clear data and uninstall updates, not the entire app itself. I assume because it's a branded phone? Anyway, I should add that the phone seems to sometimes play a notification SOUND but there is never a visual cue. No message in the systems pull down menu, no lock screen notification, etc. Also, it's actually my girlfriend's new phone, so forgive the pink lol. I'm still rocking my HTC One m8. She needed to get an android to accompany her new fitbit blaze. I know it's probably a small thing to a lot of people, not getting the notification in the pull down menu or on the lock screen but it should still work, ya know? Really appreciate the replies so far, keep them coming if anyone has any ideas, if you think I've missed something, etc. Thanks again.

    We're considering going back to the AT&T store to ask if anyone there can help but I'm not optimistic about the advice they would have.
    05-31-2016 05:31 PM
  13. love4speechless's Avatar
    Facebook notifications didn't work on my S6. It just became something I accepted I needed to refresh the app and check for notifications because it was the only thing that annoyed me about the phone other than battery life. I haven't really noticed if it is something I am experiencing on the S7 because I have less than ten people that I'm friends with so I rarely get notifications
    05-31-2016 05:35 PM
  14. RanchoBurger's Avatar
    Facebook notifications didn't work on my S6. It just became something I accepted I needed to refresh the app and check for notifications because it was the only thing that annoyed me about the phone other than battery life. I haven't really noticed if it is something I am experiencing on the S7 because I have less than ten people that I'm friends with so I rarely get notifications
    That's disappointing to hear. So maybe there will just be no fix to this?

    I dread the day I'll have to jump ship from WP (when I just can't find a phone I like) because man, I really feel like I'm not missing much from Android, besides issues like this.
    05-31-2016 05:40 PM
  15. chanchan05's Avatar
    I'm getting FB notifications no problem. Do you have the latest updates?
    05-31-2016 07:13 PM
  16. RanchoBurger's Avatar
    For the phone, android and facebook. Yup.
    05-31-2016 07:30 PM
  17. chanchan05's Avatar
    Have you tried if you are getting notifications if you use the web version instead? Chrome can give you Facebook notifications.
    Sdot312 likes this.
    05-31-2016 08:29 PM
  18. Kevin OQuinn's Avatar
    I suspect that the "system Facebook" and Play Store Facebook app do not behave the same. I disabled the system Facebook app and downloaded the Play Store version (did the same with Amazon).

    While you can't uninstall a system app you can disable it.
    05-31-2016 09:03 PM
  19. RanchoBurger's Avatar
    I suspect that the "system Facebook" and Play Store Facebook app do not behave the same. I disabled the system Facebook app and downloaded the Play Store version (did the same with Amazon).

    While you can't uninstall a system app you can disable it.
    Can you clarify what you mean by system facebook and play store facebook? When we search for facebook in the play store, only one app shows up that IS facebook and it's the one already on the phone, the one that came pre-installed, the one that we can't uninstall. I don't see a "different version" on the play store.

    To the folks that have mentioned using chrome instead, even when signed in to facebook in chrome and the browser is "minimized" (sorry for lack of a better word), no notifications come through.
    05-31-2016 11:32 PM
  20. vientiane's Avatar
    Click image for larger version. 

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    There's the battery settings for this phone. Don't see app power saving.
    Tab the MORE you'll see optimize battery usage
    06-01-2016 01:15 AM
  21. RanchoBurger's Avatar
    Yeah, I found the app optimization. It's turned off (slider to the left) for Facebook. Doesn't help
    06-01-2016 01:21 AM
  22. BaconDanny's Avatar
    Hmm that's odd. And you have the latest system update? And stock Android, no custom ROM? I've had that App power saving feature from the start and through the updates. Do the rest of you guys have it?

    Could it be that it differs between Exynos and Snapdragon version? I have Exynos, which one for you have?

    And I don't mean the App optimization option under "more". That's a different feature
    06-01-2016 02:25 AM
  23. Bag of Leaves's Avatar
    Turn off the battery optimization in BOTH places ("Details" and "More"). I don't use Facebook notifications (I don't feel the need to be notified when I check Facebook daily anyway), but this fixed the notifications problem I had with my two e-mail apps.
    06-01-2016 03:42 AM
  24. Kevin OQuinn's Avatar
    Can you clarify what you mean by system facebook and play store facebook? When we search for facebook in the play store, only one app shows up that IS facebook and it's the one already on the phone, the one that came pre-installed, the one that we can't uninstall. I don't see a "different version" on the play store.

    To the folks that have mentioned using chrome instead, even when signed in to facebook in chrome and the browser is "minimized" (sorry for lack of a better word), no notifications come through.
    Sorry, you are correct. I got confused with a different device.
    06-01-2016 08:16 AM
  25. Not Quite Right's Avatar
    It's not just your phone, I am only getting random notices.
    I'm shocked if I get a FB notification on my Note 5. I've come to believe it's a Facebook thing and have moved on. Seriously ESPN & CNN both send me a 1000 a day and never a peep from FB...
    06-01-2016 03:43 PM
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