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  1. OTanja's Avatar
    12-30-2016 03:42 AM
  2. Jammers65's Avatar
    I got my 7 edge June 2016. Had it for about a month when the lines appeared. Read about this problem others was having. Was about to take it in when they disappeared. Now 5 months later they are back. I don't have Facebook so I don't think that's the problem. Am heading to Verizon to see what the deal is. Will post what I find out.
    12-31-2016 10:43 AM
  3. PavDhillon's Avatar
    Hello all..
    I am also experiencing this issue. Started today. I have taken a screenshot which shows the dark lines. Anyone found a fix for this?
    01-06-2017 12:02 PM
  4. cmpn's Avatar
    This started happening to me today as well.

    Darker 'translucent' Lines When I Change Brightness On My Galaxy S7 Edge-sqk9wbi.jpg

    Crazy-frustrating.
    01-07-2017 10:43 PM
  5. Chris Wayne2's Avatar
    Is there a way to trigger the lines to appear?, had my s7 since May and they appeared in late June, had the phone with the lines for a while and then back in October they disappeared and haven't made a comeback ever since.
    01-08-2017 01:43 PM
  6. PavDhillon's Avatar
    I called Samsung and they advised to do a factory reset and back data up, but seeing as the cloud is still not fixed, you have to back up data by smart switch on the PC. So did this, and then did a factory reset, it didn't work. I decided to give this in the next day to get it fixed and somehow the lines have disappeared! I have no idea what the initial fix was! But I'm guessing a factory reset? If it happens again, it will go in. Not impressed by Samsung at all :-
    01-09-2017 03:28 AM
  7. PavDhillon's Avatar
    It's to do with the panel of the phone or something. I had dark grey little lines which made the phone blurry on my S3 but this was due to the phone just dying.
    01-09-2017 03:29 AM
  8. popkurn611's Avatar
    Wow, and I thought I was the only one who had this issue last month. I posted my own thread under here about it and now I come across this. Seems like it is all the same exact issue, which is not good for Samsung. Thick black lines that go away when on full brightness. I went to my local at&t store and got it replaced. New S7 edge is perfect now. Here is what mine looked like below. I fear this may happen again!

    01-09-2017 06:21 AM
  9. OTanja's Avatar
    Wow, and I thought I was the only one who had this issue last month. I posted my own thread under here about it and now I come across this. Seems like it is all the same exact issue, which is not good for Samsung. Thick black lines that go away when on full brightness. I went to my local at&t store and got it replaced. New S7 edge is perfect now. Here is what mine looked like below. I fear this may happen again!

    https://uploads.tapatalk-cdn.com/2017...938cd41c40.jpg

    https://www.change.org/p/galaxy-s7-edge-grey-lines
    01-12-2017 05:12 AM
  10. STGV7's Avatar
    iv got the same problem anyone know how to fix. I have 3 grey lines across my screen!!!
    01-14-2017 11:21 AM
  11. popkurn611's Avatar
    iv got the same problem anyone know how to fix. I have 3 grey lines across my screen!!!
    There is no fix, go to your carrier to get a warranty replacement or call Samsung directly if you didn't purchase through carrier
    01-14-2017 01:04 PM
  12. Abbyoxo's Avatar
    TWICE this has happened to me now within 4 months. There is no easy fix. First time phone was sent and 'repaired'...clearly not! Will now be asking for a replacement phone. This is more serious than Samsung are letting on. Imagine how many people can't be bothered to share that this has happened to them too ?!
    01-17-2017 06:15 PM
  13. Mark Malla's Avatar
    Hi there , I'm suffering from same problem as yours, it just happened with me yesterday, i did the same factory reset but yet not working , i guess it has some hardware issue with light sensor , software .How about you, did you fix it ? Do the service provide have any repairable warranty on this problem occured?
    01-21-2017 02:24 AM
  14. Itsxtract's Avatar
    FINALLY FOUND THE PROBLEM ON MY OWN!! so there's that button that looks like the sun on the left side of you brightness bar in the notifications tab. Press that and it goes back to normal. I feel so good to find that out by myself
    01-31-2017 05:45 PM
  15. saint_mykel's Avatar
    Bought my S7 edge last July/August and just this morning the black translucent lines appeared on my screens.... Did not use it the entire night since I was busy working.... Not so sure if this will be replaced since I live in the Philippines but hopefully my service provider would replace this....
    02-06-2017 07:08 PM
  16. saint_mykel's Avatar
    This is also my issue which happened to my S7 edge earlier this morning. Did not use my phone the entire night! Bought this last Aug2016
    02-06-2017 07:29 PM
  17. saint_mykel's Avatar
    FINALLY FOUND THE PROBLEM ON MY OWN!! so there's that button that looks like the sun on the left side of you brightness bar in the notifications tab. Press that and it goes back to normal. I feel so good to find that out by myself
    do you have a pic? can you please show it to me?
    02-06-2017 07:45 PM
  18. JAMES WILD's Avatar
    Well done Itsxtract, you should feel good. Thanks alot.
    02-12-2017 03:29 AM
  19. Billh9341's Avatar
    I stopped the lines by going to display in my settings. There is a button the ask to keep phone off while in your pocket. Turn it on! This stopped the lines.
    02-15-2017 04:51 AM
  20. Dreamless Kai's Avatar
    have the same issues since today..I'll try to deal with the twilight app temporary fix..and hope this will disappear .heard that after weeks/months it goes away .i can't do anything else because I m out of warranty ...cracked the front glass .and I hesitate about changing the display since I heard people saying that they got the same thing even with changing the display...
    I love Samsung but I have to say..I was hyped for this phone..worked hard and looked forward to get it but when I finally did I got this weeks after.I m disappointed Samsung .really disappointed
    02-17-2017 05:42 PM
  21. Dreamless Kai's Avatar
    hope you're happy itsxtract
    02-17-2017 05:43 PM
  22. Martinstal's Avatar
    This is happening with my phone as well, and the dark and light translucent lines are only evident as you decrease from full brightness. How has everyone got these issues resolved?
    Thanks
    Martin
    02-20-2017 03:08 PM
  23. xxRenz 01's Avatar
    Had this same issue 6 months ago and it just fixed itself like a week ago and never came back, tried replacing it but i was over the 1 week warranty for replacement for defects, so i just waited and hope for the best that it will eventually fix itself like others did and so it fixed itself, i read a post about this kind of problem and they are saying that this is a hardware defect,
    03-02-2017 03:20 AM
  24. Sunday Obayopo's Avatar
    I discovered this problem today and i have been turning on and off but it persist.
    I switched from iphone to Samsung for the first time but i am having this problem.This is discouraging couple with the fact that i still have a lot on my contract.
    This is really sad.
    Have we find a way out pls?
    03-11-2017 07:21 AM
  25. morrisdl's Avatar
    Bummer -10 month old S7edge with same issue here. 100% brightness with auto bright on is only way to make mine go away.
    03-13-2017 10:53 AM
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