1. derbypaul's Avatar
    Hi,
    i have had my phone 4 days now and every night the night clock vanishes between 2-4am i am having to press the unlock button to make it appear again.has anyone else had this problem? any fixes? thanks.
    06-07-2016 12:21 AM
  2. derbypaul's Avatar
    looks like im the only one with this problem,
    06-08-2016 02:42 PM
  3. Swamp55's Avatar
    If you are taking about the Always On Display, then you are not alone. Lately, I have noticed the same thing, although I can't say for sure exactly when during the night it happens. I put the phone on the charger and the AOD is displaying fine. But, if I wake up before my alarm goes off, the phone display is completely black. That is annoying, as I'd like to see the time without having to wake the phone.
    06-08-2016 02:46 PM
  4. derbypaul's Avatar
    its the night edge always on i noticed last night that it was coming and going whenever it pleases obviously its a bug.
    06-09-2016 12:27 AM
  5. Alanhd's Avatar
    If you are taking about the Always On Display, then you are not alone. Lately, I have noticed the same thing, although I can't say for sure exactly when during the night it happens. I put the phone on the charger and the AOD is displaying fine. But, if I wake up before my alarm goes off, the phone display is completely black. That is annoying, as I'd like to see the time without having to wake the phone.
    The always on display can be scheduled to go off between certain times. This is under settings/ display/ always on display. Check to make sure it's not set to go off.
    06-09-2016 04:32 AM
  6. Alanhd's Avatar
    its the night edge always on i noticed last night that it was coming and going whenever it pleases obviously its a bug.
    Have you checked the time the night clock is set to go off at.
    06-09-2016 04:34 AM
  7. derbypaul's Avatar
    yes on at 2230 and off at 0600 during the night sometimes its off and sometimes its on phone is 5 days old been like it every night.
    06-09-2016 11:49 AM
  8. love4speechless's Avatar
    Do you have power saving mode on? Always on display doesn't operate while on power saving mode
    06-09-2016 12:56 PM
  9. Bogy's Avatar
    I don't have a fix, but I suspect that the device is going into "Doze" and shutting off the clock, which is why just pressing the unlock button wakes it up. For myself, I think I tried the night clock one night, and then went back to the Always On display, since my phone sits on my wireless charger at night, so I don't know if this I would have the same problem or not. If it is the Doze that is causing this, really don't know what you would do, since it's just in there, with no access to the Doze function that I am aware of.
    06-09-2016 03:28 PM
  10. derbypaul's Avatar
    no thats off i woke up at 3am and the clock had vanished again until i woke and locked the phone, there must be someone else having this issue??
    06-10-2016 12:12 AM
  11. derbypaul's Avatar
    i might try the always on tonight as the night clock is annoying now.
    06-10-2016 12:14 AM
  12. derbypaul's Avatar
    oooh there is an update for AOD version 1.13.14 fixed AOD is off intermittently. Hopefully this will sort it, will let you know in 24 hours :-)
    06-10-2016 12:23 AM
  13. derbypaul's Avatar
    well looks like the update has fixed this issue thanks for your help.
    Alanhd likes this.
    06-11-2016 12:15 AM
  14. derbypaul's Avatar
    thw
    06-11-2016 12:17 AM
  15. Swamp55's Avatar
    Yes, the update has fixed the AOD issue for me, as well. Great!
    derbypaul likes this.
    06-11-2016 12:52 PM

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