1. SaxonRix's Avatar
    Hi, had this phone since it first came out. Today I started to get pink & green streaks on my screen as well as a lot of overheating.

    I want to send it back under warranty, but I know they ask for invoice or sales slip confirmation on the warranty card... I don't have either of those, but given that I bought this directly from Samsung, will I be ok?

    Also, is it better to get it sent back to Samsung or to take it into a service centre?

    Never had to get a phone fixed before so I'm gutted! 🙁

    Many thanks for any help!
    06-07-2016 02:00 PM
  2. t11rmh's Avatar
    Try taking it to a Samsung service centre. They can verify the phone by checking the imei number. Then they can either repair it themselves or send it off to Samsung. Did this with my S5 and S4 with no paperwork for either.

    Posted via the Android Central App via a kicking Gold Galaxy S7 Edge.
    06-07-2016 06:54 PM

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