Originally Posted by
B. Diddy Welcome to Android Central! First, go to Settings>Security and see what happens if you Clear Credentials. If that doesn't help, then try removing your fingerprints from memory, then set up the fingerprint unlock again.
On 6.0.1 10/1/16 update,
Settings>Security is no longer present. I went into
Settings>Lock Screen and Security (is this what you meant?) but there is no entry for Clear Credentials.
I have removed and reset fingerprints several times and since the October update, it rarely works, maybe 5% of the time. It's a great feature but useless if it doesn't recognize me.
Would you please try it again on the same Android version and update these instructions?
Thanks.