1. loomis9301's Avatar
    My S7 Edge did it's updates the other day, and since then the Game Tools have stopped working completely.

    I have tried deactivating and reactivating it through settings, restarting the phone, turning off Game Launcher.

    When I go into the details of the Game Tools app, it states that there is an update available. However I cannot find where to actually update it.

    Game Launcher is up to date, and even this has stopped working. It wont actually recognise games anymore. When I try to add a game to it, I get to the app list, choose the game app, press 'Add' and nothing happens, at all.

    I love the Game Tools app and, having only owned this phone for a week, I would be so annoyed if I now cant get it to work.

    Restarting the phone while connected to WiFi and charging hasn't forced through any updates. I cant find Game Tools in the Play store or in Galaxy app store. I have searched for software updates but nothing is apparently available, despite Game Tools telling me an update IS available.

    Has anyone had a similar issue, or can anyone point this relative noob in the right direction.
    06-20-2016 03:36 AM
  2. chanchan05's Avatar
    Look in the Galaxy App Store for the updates.
    06-20-2016 04:16 AM
  3. jfs101's Avatar
    This happened to me but only with game tools. I got it back working by going to applications>application manager and uninstalling the app updates for game tools.

    Try this with both of them to see if it works.

    Posted via the Android Central App
    07-01-2016 12:55 AM
  4. Joe Regular's Avatar
    i had the same issue. it fixed itself once i created a Samsung account (email and password). once signed in, i launched the app it prompted me to update it
    07-14-2016 11:33 AM
  5. Alejandro Marroquin's Avatar
    My S7 Edge did it's updates the other day, and since then the Game Tools have stopped working completely.

    I have tried deactivating and reactivating it through settings, restarting the phone, turning off Game Launcher.

    When I go into the details of the Game Tools app, it states that there is an update available. However I cannot find where to actually update it.

    Game Launcher is up to date, and even this has stopped working. It wont actually recognise games anymore. When I try to add a game to it, I get to the app list, choose the game app, press 'Add' and nothing happens, at all.

    I love the Game Tools app and, having only owned this phone for a week, I would be so annoyed if I now cant get it to work.

    Restarting the phone while connected to WiFi and charging hasn't forced through any updates. I cant find Game Tools in the Play store or in Galaxy app store. I have searched for software updates but nothing is apparently available, despite Game Tools telling me an update IS available.

    Has anyone had a similar issue, or can anyone point this relative noob in the right direction.
    Same exact issue my friend. Im so upset...
    10-06-2016 12:59 AM
  6. stng100gmailcom's Avatar
    Same exact issue my friend. Im so upset...
    01-19-2017 12:35 AM
  7. stng100gmailcom's Avatar
    I fixed mine by going to Application Manager>Game Optimizing Service>Permissions. Make sure 'Storage' is turned on. Good luck. Worked for me 👍
    01-19-2017 12:40 AM
  8. Billy Kennedy's Avatar
    My S7 Edge did it's updates the other day, and since then the Game Tools have stopped working completely.

    I have tried deactivating and reactivating it through settings, restarting the phone, turning off Game Launcher.

    When I go into the details of the Game Tools app, it states that there is an update available. However I cannot find where to actually update it.

    Game Launcher is up to date, and even this has stopped working. It wont actually recognise games anymore. When I try to add a game to it, I get to the app list, choose the game app, press 'Add' and nothing happens, at all.

    I love the Game Tools app and, having only owned this phone for a week, I would be so annoyed if I now cant get it to work.

    Restarting the phone while connected to WiFi and charging hasn't forced through any updates. I cant find Game Tools in the Play store or in Galaxy app store. I have searched for software updates but nothing is apparently available, despite Game Tools telling me an update IS available.

    Has anyone had a similar issue, or can anyone point this relative noob in the right direction.
    02-17-2017 05:14 PM

Similar Threads

  1. Computer won't recognize Note 4 AND extremely slow charging.
    By AC Question in forum Ask a Question
    Replies: 11
    Last Post: 07-21-2016, 08:34 PM
  2. Replies: 3
    Last Post: 06-26-2016, 11:33 PM
  3. Why has game tools stopped working?
    By AC Question in forum Ask a Question
    Replies: 3
    Last Post: 06-20-2016, 05:17 AM
  4. Replies: 1
    Last Post: 06-20-2016, 04:29 AM
  5. Upcoming Xiaomi Redmi 3S and 3X
    By ankyjorge in forum Xiaomi Android Phones
    Replies: 0
    Last Post: 06-20-2016, 01:46 AM
LINK TO POST COPIED TO CLIPBOARD