1. JimA's Avatar
    I dropped my phone and have a replacement coming today. What is the best app for doing this? I'd like to have all the same apps loaded if possible. I've backed up everything I can think of. What else can I do to make this as seamless as possible? Thanks.
    06-20-2016 08:14 AM
  2. VDub2174's Avatar
    The phone setup with Marshmallow detects that you've used another phone with your gmail address and should transfer your apps from your previous phone.

    You said you dropped your other phone, can the screen still be used?
    06-20-2016 09:07 AM
  3. JimA's Avatar
    Thanks. The replacement supposedly will arrive this afternoon. The broken phone works for now. there are two cracks that radiate across the entire screen from the point of impact. I'm guessing it's just a matter of time before the screen goes black.
    06-20-2016 10:10 AM
  4. chanchan05's Avatar
    Use SmartSwitch. That's the whole point of the app.
    Alan Sims likes this.
    06-20-2016 10:44 AM
  5. FCSC's Avatar
    Smart Switch came with our phones.. i'm going to have to do the same thing as you soon.. shattered my screen.

    Settings - Backup and reset - smart switch
    06-20-2016 11:02 AM
  6. JimA's Avatar
    So if I understand smart switch correctly, when I get my new phone, I just plug them together and it will do all the swapping?
    06-20-2016 11:26 AM
  7. FCSC's Avatar
    So if I understand smart switch correctly, when I get my new phone, I just plug them together and it will do all the swapping?
    appears so: Samsung Smart Switch™: Transfer Contacts, Music & More

    I'm hoping its as smooth as it seems, it'll be the first time I have to do this on a Samsung / Android.
    06-20-2016 11:34 AM
  8. VDub2174's Avatar
    SmartSwitch also works through wireless.

    We used it a lot when I worked at Best Buy.

    It's smooth for the most part. If you have a lot of pics/vids then it'll take some time to transfer.
    Laura Knotek likes this.
    06-20-2016 11:51 AM
  9. JimA's Avatar
    I've got everything like music and pics on the SD card. should I just take that out before I do the swap? Also, I assume i can have only one phone activated at a time, so how does wireless work?
    06-20-2016 12:15 PM
  10. VDub2174's Avatar
    I've got everything like music and pics on the SD card. should I just take that out before I do the swap? Also, I assume i can have only one phone activated at a time, so how does wireless work?
    It's done through NFC.
    06-20-2016 12:30 PM

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