1. vdubgr79's Avatar
    I'm basically an iOS user, and I've read that Samsung is the same when it comes to taking screenshots but my S7 Edge is not working with those buttons (power/home). I find the palm swipe to be not ideal for me so I prefer to use those buttons instead.

    Anything I should check on to make it work? Thanks
    06-22-2016 08:15 AM
  2. queenren's Avatar
    I'm also an iPhone user. On Samsung, the screenshots aren't as quick with the buttons compared to the iPhone. You kinda have to hold both buttons down for an entire second to get the screenshot to take on the S7E.

    I don't use the swipe-to-screenshot on the S7E because the Edge screen makes this function more of a pain to me. If the screen was flat, it would be perfect.
    06-22-2016 08:23 AM
  3. vdubgr79's Avatar
    I did hold them for a few seconds, still no luck.
    06-22-2016 08:32 AM
  4. queenren's Avatar
    Just in case... Take a look:

    See if this helps.
    06-22-2016 09:04 AM
  5. vdubgr79's Avatar
    Here's what I tried to do.

    06-22-2016 11:02 AM
  6. queenren's Avatar
    The 1st couple of times, you pressed the power button a first by a millisecond. The last couple of tries, you pressed the home button 1st by a millisecond. You must press both buttons at the exact same time.

    Also, may I suggest that you try again with the case off. Some cases make it difficult to hit the power button when you need it.
    06-22-2016 11:54 AM
  7. chanchan05's Avatar
    Looks like the case is givinh you trouble with the power button. You're either pressing it too early or too late. In parts of the video it looks like the power options already appeared before you pressed the home button properly.
    06-22-2016 08:21 PM
  8. vdubgr79's Avatar
    finally worked. it's definitely not like what I'm used with Apple. thanks! 😊
    06-23-2016 08:58 AM

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