1. declfog's Avatar
    Hi there, I am receiving a moisture detected in USB charging port error message every time I try and charge my phone. It charges for maybe 30 seconds to a minute then this error pops up. This has been happening over the last day and half. This is obviously pretty frustrating. Especially given the fact the phone has been no where near any water/steam or anything like that.

    I have tried wiping the socket with a cloth and blowing hot air from a hair dryer but no luck.

    Any suggestions?
    06-26-2016 12:10 PM
  2. mitul_mehta's Avatar
    Place the phone in a rice bowl and leave it overnight. Try charging it in the morning.
    06-26-2016 12:25 PM
  3. declfog's Avatar
    Place the phone in a rice bowl and leave it overnight. Try charging it in the morning.
    Even if it's just the usb port that it's detecting moisture in?
    06-26-2016 12:30 PM
  4. mitul_mehta's Avatar
    Please try and revert. Incase of any moisture it would get dry.
    06-26-2016 12:40 PM
  5. Alanhd's Avatar
    Have you tried it with a different USB cable?
    06-27-2016 01:31 AM
  6. declfog's Avatar
    Have you tried it with a different USB cable?
    Yep
    06-27-2016 11:48 AM
  7. MartinMPL's Avatar
    Happened one time for me when I was certain it hadn't got wet. If you are certain yours isn't (not that it should matter because the moisture detection will still work) but try restarting which worked for me.

    You shouldn't need to try rice or dessicant since the phone is water proofed.
    06-27-2016 01:19 PM
  8. declfog's Avatar
    No luck so far
    06-28-2016 12:17 PM
  9. Stalonage's Avatar
    No luck so far
    Maybe the sensor that detects the moisture was malfunctioned from the get go? Does it seem like there is any water damage to the phone at all? I'd contact Samsung

    Posted via the Android Central App
    06-28-2016 12:40 PM
  10. Bayjio's Avatar
    No luck so far
    Did you ever figure anything out? Been having this issue on my s6 active for a few days, seemingly ever since my phone got updated. A new cable seemed to work for about a day but now having same problem. Phone hasn't been around water
    07-12-2016 11:51 PM

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