1. mcgeorge36's Avatar
    Sorry if this has been posted before. I have a Gear S2 connected to my phone, as well as my Chevy Mylink when I'm in my car. It seems as if every so often, the Bluetooth on my phone will disconnect from whatever it is connected to. Is this happening to anyone else? Does anyone know of a fix? Thanks.
    07-16-2016 04:50 AM
  2. B. Diddy's Avatar
    Does this only happen when you're in the car with the watch on? If so, I wonder if the Bluetooth devices are competing for the connection and causing this issue.
    07-17-2016 08:45 PM
  3. mcgeorge36's Avatar
    No it will happen when I have just the watch on at home or work and it's the only thing connected.
    07-18-2016 04:32 AM
  4. B. Diddy's Avatar
    Did this start after a system update?
    07-18-2016 04:16 PM
  5. mcgeorge36's Avatar
    No, it's been that way since I bought it.
    07-18-2016 06:07 PM
  6. Omar Jimenez2's Avatar
    I've been having troubles since the update in June. I tried everything Verizon asked except wiping everything off.
    07-19-2016 01:29 AM
  7. mcgeorge36's Avatar
    I got mine on July 4th, so once I started it, it came with the June patch. I really don't want to do a wipe....
    07-19-2016 02:07 AM
  8. CMYMUD's Avatar
    I tried the wipe and it didn't help.

    Posted via the Android Central App
    07-19-2016 04:47 AM
  9. B. Diddy's Avatar
    Does this happen with any Bluetooth device? So if you're in your car without your watch, does it also drop the MyLink connection as well?
    07-19-2016 04:42 PM
  10. mcgeorge36's Avatar
    The phone will drip connection sith the eatch by itself and with my car. I'll be at work and I will feel the vibration from both the phone and watch letting me know it has disconnected and then when it reconnects again a minute or so later.
    07-19-2016 10:27 PM
  11. CMYMUD's Avatar
    Same here, watch, jeep and truck. Drops and comes back in a minute

    Posted via the Android Central App
    07-20-2016 02:51 PM
  12. B. Diddy's Avatar
    The only other thing I can think of would be to reinstall the firmware using Samsung Smart Switch. I think this wipes the phone, so you'd have to backup or sync your data first. If the problem persists after a firmware reinstallation, then it's probably either an inherent bug in the firmware or the hardware. You may just want to contact Samsung for warranty repair/replacement.
    07-20-2016 09:18 PM
  13. ithos's Avatar
    I have the same problem with the Samsung Note 4 and the Samsunge S7. Bluetooth frequently disconnects from any bluetooth connected.
    I have found no permanent solution but every so often I have to unpair all devices and wipe the cache partition, sometimes twice. Then all is normal for a few weeks until the problem returns.
    Pretty sad that Google and Samsung refuse to address this issue that many people have.
    07-22-2016 05:27 AM
  14. aberobert's Avatar
    Hi everyone. I'm having a similar issue. I have the gear S2,, as well as my Jabra headset and Garmin vivosmart connected all at once. The watch will disconnect when I get a few feet away from my phone and I have to manually reconnect it most times. My Jabra will disconnect and instantly reconnect randomly. The garmin doesn't need a constant connection so that's fine. I'm eagerly waiting for a fix.
    08-05-2016 11:12 AM
  15. scotsman42's Avatar
    I found the Tile App I have installed had a setting to "Auto repair connection issues (may restart Bluetooth)". Once I disabled that my Bluetooth disconnections stopped.
    12-12-2016 07:33 AM

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