1. piannetta's Avatar
    Hi there, I'm finding that when I dial a number in the stock dialler, there's a delay for anywhere up to 20-30 seconds before it will actually ring the number. I tap on the dial button, nothing happens. I tap several times and eventually it will dial. Does anyone know what could be causing this or help me diagnose it please?

    Cheers,
    Pete
    07-23-2016 06:16 PM
  2. B. Diddy's Avatar
    Does this happen regardless of your cell signal strength?

    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-25076
    07-23-2016 11:09 PM
  3. piannetta's Avatar
    No, seems to happen all the time regardless of signal strength
    07-24-2016 03:25 PM
  4. B. Diddy's Avatar
    If the cache wipe does nothing, then see if it persists in Safe Mode: https://support.t-mobile.com/docs/DOC-25053
    07-24-2016 09:41 PM

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