[AC Question]

Hello! My model # is SM-G935V running Android 6.0.1 on VZW. Security patch is July 1st, 2016

For a while now, I've had issues with internet connectivity. I'll be connected to a wifi network or mobile data with a very strong connection and I'll get the Google blurb at the bottom of the screen saying "no internet connection".

In addition to this, Facebook (running the latest version of the app) often gives me a "can't connect right now" in the same case, and this happens often.

Now lately, when I say "OK Google" and ask it a question, it also says I'm offline.

In addition to this, (Not sure if unrelated or not) Spotify often doesn't play the next song without me going back to the app or pressing pause/play. I'm running the latest edition of everything.

This is very frustrating and I feel like I can hardly use my phone to the best of its ability.

Thanks!

[sydneycooper1979]

Does all of this happen with just wifi or with mobile data and wifi?

[sydneycooper1979]

Mod note: moved to S7 edge forum for more exposure.

[Eric Simpson1]

Both data and WiFi

[sydneycooper1979]

I would suggest taking your phone into your carrier to have it looked at. It sounds like either you need a new sim card or there could be a problem with your unit and would need to be replaced.