1. bsteppuhn's Avatar
    I cannot activate my wifi calling. I use package disabler pro but i still cant get it activated regardless.

    Ive enabled all on disabler
    I have hard reset phone also. Ive tried it on two different wifis secured and non

    Posted via the Android Central App
    08-09-2016 12:29 PM
  2. SpookDroid's Avatar
    Does your carrier allow WiFi calling? I'd make sure that no apps or processes have been disabled in the Application Manager too.

    Is the option grayed out or when you activate it, it just doesn't connect?
    08-09-2016 12:36 PM
  3. victoryrules8's Avatar
    The way I understand it us that if your in an area with poor reception in your house the little wifi + icon will display saying your connected to wifi calling. If you have good reception in your house it will probably never kick in

    Posted via the Android Central App
    08-09-2016 12:40 PM
  4. bsteppuhn's Avatar
    I use vzw and i just looked and their website even shows how to activate it. I guess ill just keep playing around with it. My house has horrible signal as well as my work does.

    Posted via the Android Central App
    victoryrules8 likes this.
    08-09-2016 12:48 PM
  5. SpookDroid's Avatar
    Also make sure that the networks you're trying it on aren't blocking WiFi calling ports (some public networks and hotels do). WiFi calling also needs you to have a valid e911 address, so you might need to check that with your carrier before you can use WiFi Calling.
    08-09-2016 01:02 PM
  6. jazz70's Avatar
    For VZ to activate WiFi calling I think I went to settings>>>activate advanced calling (then had to wait a little while till I got a prompt on phone saying it was activated)>>>turn on HD Voice/Video Call>>>turn on WiFi calling
    08-09-2016 01:05 PM
  7. LineKill's Avatar
    I have a Verizon S7 Edge. After you set up Wi-Fi calling the network will automatically choose whether to use Wi-Fi or cellular voice, you cannot select to use Wi-Fi specifically. If you go into your recent calls in your phone dialer check to see if there is a little Wi-Fi signal icon next any of your previous calls. to see if you have been using Wi-Fi calling. You may not need Wi-Fi calling therefore your phone will never use it.
    08-09-2016 01:12 PM
  8. KPMcClave's Avatar
    I use vzw and i just looked and their website even shows how to activate it. I guess ill just keep playing around with it. My house has horrible signal as well as my work does.

    Posted via the Android Central App
    I'm in the same boat (on Vzw, use EZ Package Disabler). I haven't been able to activate it. Fortunately, the signal here isn't terrible. I figured it was probably something I'd disabled, but now I'm more curious since you couldn't get yours going with everything enabled again.
    08-09-2016 04:02 PM
  9. KPMcClave's Avatar
    Guys, she said she can't *activate* WiFi Calling. If I'm understanding correctly (and because I have the same issue I think I am), she wouldn't be able to use it even in the worst signal area, because it isn't even activated (turned on as a feature).
    08-09-2016 04:05 PM
  10. underway99's Avatar
    VZW tech support told me that I had to enable the MyVerizon app in order to set up Advanced Calling and WiFi Calling (I normally disable it along with the rest of the VZW bloatware). After the service was up and running, I disabled the MyVerizon app again. Everything still works.
    SpookDroid and KPMcClave like this.
    08-09-2016 05:35 PM
  11. KPMcClave's Avatar
    VZW tech support told me that I had to enable the MyVerizon app in order to set up Advanced Calling and WiFi Calling (I normally disable it along with the rest of the VZW bloatware). After the service was up and running, I disabled the MyVerizon app again. Everything still works.
    Interesting. I have the MyVerizon app active. I still get the same "Unable to activate Wi-Fi Calling at this time. Please try again later" error.
    08-09-2016 07:52 PM
  12. underway99's Avatar
    I finally called tech support after couldn't get past that same error. The tech may have done something after she had me enable the app (I disabled it with Package Disabler Pro). Advanced Calling and WiFi Calling were working less than five minutes later while I was still on the line.
    KPMcClave likes this.
    08-09-2016 08:03 PM
  13. victoryrules8's Avatar
    Yeah sometimes I think you may have to call customer service due to some accounts may not have the HD calling feature checked on their end. That will allow hd calling as well as wifi calling..

    Posted via the Android Central App
    SpookDroid likes this.
    08-09-2016 08:36 PM
  14. KPMcClave's Avatar
    Yeah sometimes I think you may have to call customer service due to some accounts may not have the HD calling feature checked on their end. That will allow hd calling as well as wifi calling..

    Posted via the Android Central App
    I can't speak for the OP, but I have HD Calling toggled on at both the account and phone level.
    08-10-2016 11:07 PM
  15. bsteppuhn's Avatar
    I can't speak for the OP, but I have HD Calling toggled on at both the account and phone level.
    I wasnt able to activate it. Took it into vzw and it is a software issue. For me they couldnt fix it. I will continue to try and find a way around it. Would be nice for when i work in a building made of concrete. Thanks for your suggestions. I just keep getting an error msg that i cannot activate at this time.

    Posted via the Android Central App
    08-16-2016 10:18 AM
  16. KPMcClave's Avatar
    I wasnt able to activate it. Took it into vzw and it is a software issue. For me they couldnt fix it. I will continue to try and find a way around it. Would be nice for when i work in a building made of concrete. Thanks for your suggestions. I just keep getting an error msg that i cannot activate at this time.

    Posted via the Android Central App
    Same message I receive.
    08-16-2016 11:13 PM

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