1. note7s7edge's Avatar
    I backed up my Note 7 to samsung cloud before returning it. Too bad, samsung cloud is only for Note 7. As a first time galaxy user, that was a great shocker! All these years samsung had no cloud storage option for the galaxy devices? And they don't have online portal? What gives ?
    Anyway, is there a workaround to access my data ?
    09-13-2016 06:30 PM
  2. chanchan05's Avatar
    My S7Edge has Samsung Cloud.

    And yes Samsung had an online backup for its phones for a while. Just wasn't very much advertised because it only backed up stock Samsung apps and some files.
    09-13-2016 06:58 PM
  3. keepnitreel's Avatar
    Do a Google search for Samsung link.... I was on there today and you'll find your Samsung cloud there..
    09-13-2016 07:33 PM
  4. note7s7edge's Avatar
    Do a Google search for Samsung link.... I was on there today and you'll find your Samsung cloud there..
    It shows link.samsung.com which unfortunately redirects to the home page
    09-13-2016 07:58 PM
  5. jeetu4444's Avatar
    I backed up my Note 7 to samsung cloud before returning it. Too bad, samsung cloud is only for Note 7. As a first time galaxy user, that was a great shocker! All these years samsung had no cloud storage option for the galaxy devices? And they don't have online portal? What gives ?
    Anyway, is there a workaround to access my data ?
    Which phone u trying to back the data too...S7 edge with latest security patch has samsung cloud and new gallery
    09-13-2016 08:11 PM
  6. keepnitreel's Avatar
    It shows link.samsung.com which unfortunately redirects to the home page
    That's weird because I logged on there for the first time today
    09-13-2016 09:18 PM
  7. note7s7edge's Avatar
    Which phone u trying to back the data too...S7 edge with latest security patch has samsung cloud and new gallery
    S7 edge. All I see inside the backup and restore is this :
    09-14-2016 03:14 AM
  8. chanchan05's Avatar
    Are updated to the latest software version for the Edge? This is what I got under settings:

    09-14-2016 03:23 AM
  9. Karen Hildebrand's Avatar
    I backed up my Note 7 to samsung cloud before returning it. Too bad, samsung cloud is only for Note 7. As a first time galaxy user, that was a great shocker! All these years samsung had no cloud storage option for the galaxy devices? And they don't have online portal? What gives ?
    Anyway, is there a workaround to access my data ?
    Are u Verizon? They removed Samsung cloud so u would be forced to use Verizon cloud. I don't have the Samsung option either
    keepnitreel likes this.
    09-14-2016 04:15 AM
  10. note7s7edge's Avatar
    I am on sprint and have the latest update.
    09-14-2016 08:25 AM
  11. chanchan05's Avatar
    Could be a US carrier thing about your S7E lacking Samsung Cloud. If I recall correctly, some of the features the rest of the world got last June (the comeback of the just once and set default options) just arrived in certain US carriers like Sprint with the September update.
    09-14-2016 09:42 AM

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