01-09-2017 10:29 AM
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  1. hishaq96's Avatar
    hi i am having problems with my phone first once is that the phone automatically starts restarting i have even factory reset this mostly happens when opening pages on Facebook. The other problem is that i am not getting consistent battery life is there any solution.
    05-29-2016 09:31 AM
  2. coolkenny13's Avatar
    did you try restarting your phone manually once? if not then you need to take it to the service centre and get it checked out. you can try and replicate the issue at the service shop
    05-30-2016 12:35 AM
  3. hishaq96's Avatar
    thanks for your reply but it only happens on Facebook when opening links how is that possible. The rest of the apps work fine no problems
    05-30-2016 05:10 AM
  4. hishaq96's Avatar
    I'm having issues with my phone battery I'm losing 1% every minute i use the phone is this normal?
    09-15-2016 05:34 PM
  5. blessedred's Avatar
    Do not do the latest system update ! Its srcewing a lot of phones. massive batt drain, bricking, lagging, ect. MAssive samsung FAIL !
    August Security Patch?
    09-15-2016 07:14 PM
  6. o4liberty's Avatar
    I have the latest update and no issues here at all!
    09-15-2016 07:36 PM
  7. billyjoebob007's Avatar
    My batt drain is ridiculous since updating. So far thats all Ive experienced since updating. I just wonder if its perhaps the kernel and it needs to settle in. But in that article i just posted ........... ah jee wiz, i jumped the gun totally ! that was from like back in MAy. Sorry nevermind.
    09-15-2016 07:46 PM
  8. hishaq96's Avatar
    I am on the latest September update and no change at all
    09-16-2016 12:29 AM
  9. hishaq96's Avatar
    Hello I would just like to know is there anyway to getter better battery and why is my android system so high it's at 20% is this normal? I cannot get even 4hrs sot.
    Attached Thumbnails S7 edge battery draining fast-1475129955156.jpg   S7 edge battery draining fast-1475129961869.jpg  
    09-29-2016 01:19 AM
  10. kicsy023's Avatar
    You need to clear the system cache or try to delete the updates of google play services and afther that restart your phone. I did it somethimes I had this problem.
    09-29-2016 05:24 AM
  11. hishaq96's Avatar
    You need to clear the system cache or try to delete the updates of google play services and afther that restart your phone. I did it somethimes I had this problem.
    Thanks for your reply. I have cleared the system cache many times but it makes no difference. Also doesn't deleting Google play services updates affect the services in the phone?
    09-29-2016 08:14 AM
  12. bkrell's Avatar
    I've been having the same problem with my S7 Active. Try restricting background data and see if that helps. Go into data usage and there's an option to blanket restrict background data up at the top right under the "more" setting. If that helps, you can turn it off then go and selectively restrict data by clicking on the apps individually further down the page. It made a HUGE difference for me.
    09-29-2016 10:55 AM
  13. hishaq96's Avatar
    I've been having the same problem with my S7 Active. Try restricting background data and see if that helps. Go into data usage and there's an option to blanket restrict background data up at the top right under the "more" setting. If that helps, you can turn it off then go and selectively restrict data by clicking on the apps individually further down the page. It made a HUGE difference for me.
    Thanks but I've tried that aswell but nothing seems too work I am losing around 1% every 3 mins I am on the phone everyday
    RenzoBenzo84 likes this.
    09-29-2016 11:24 AM
  14. RenzoBenzo84's Avatar
    Same here, had a 15+ app update push yesterday and woke up to 100% from sleep and it is draining 1% every minute. Cleared cache, cleared memory, rebooted 3 times. No result.S7 edge battery draining fast-screenshot_20160929-125023.jpg
    09-29-2016 12:49 PM
  15. pjwk81's Avatar
    Same here, had a 15+ app update push yesterday and woke up to 100% from sleep and it is draining 1% every minute. Cleared cache, cleared memory, rebooted 3 times. No result.
    What's that app?
    09-29-2016 01:23 PM
  16. brianklewis1's Avatar
    I've been having the same issue recently. Even before the issue I made sure to clear the cache through the boot menu. I've only had draining issues for the last few days. I think its related to the recent update. Android System is the biggest drainer
    09-29-2016 03:03 PM
  17. VigilantWookie's Avatar
    I've been having the same issue recently. Even before the issue I made sure to clear the cache through the boot menu. I've only had draining issues for the last few days. I think its related to the recent update. Android System is the biggest drainer
    I had this start happening today. Went to bed with 100% battery at 1200am. Battery died around 4am. If my wife hadn't woken me, I would have been late for work. I hope, if it is related to the last update, a fix is forthcoming VERY soon.
    09-29-2016 08:35 PM
  18. Javier P's Avatar
    Take a look at this thread, maybe it's the same problem.

    http://forums.androidcentral.com/sho...d.php?t=729626
    S7 Battery at 54% in less than four hours
    09-29-2016 08:49 PM
  19. Wizzy's Avatar
    I had the exact same problem, starting today. I completely uninstalled Ocululus and it seems to be better. The last update is completely borked.
    09-29-2016 09:22 PM
  20. Ihavenoclue6844's Avatar
    My husband and I have the S7 edge an both of our phones started doing the exact same thing today. The battery drains very quickly and the phones are very hot all day..even when we aren't using it. Could it have been an update? We've closed out everything over and over cleaned up apps and nothing has helped.
    09-29-2016 09:50 PM
  21. ramonq619's Avatar
    Do you have the oculus app. I deleted the app from my phone and its no longer hot or seems to be losing battery
    09-30-2016 12:13 AM
  22. Jcprints's Avatar
    Yep exactly the same issue here after an oculus update yesterday. Removed oculus and bingo my phone has cooled down and battery has stopped draining. How do we report this problem?
    09-30-2016 02:22 AM
  23. mundo472's Avatar
    It must be more than occulus as it's happening on phones without it.
    09-30-2016 04:26 AM
  24. Jcprints's Avatar
    Do you have the oculus background services installed? Even after removing the app they remained and I had to remove them all before the issue went
    09-30-2016 05:29 AM
  25. hishaq96's Avatar
    This android system battery drain has been going on for quite a long time now without oculus
    KPMcClave likes this.
    09-30-2016 06:16 AM
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