[Murph5150]

Every time my S7 goes through a software update, the phone freezes so badly I can't do anything with it. Needless to say, I have to do a factory reset every time there is a software update. My last update appeared very early this morning. Does anyone else have this problem? If not, does anyone know why I have to factory reset after each update? I've never owned an Android that needed this.

Lastly, can anyone confirm that G935VVRS4APH1 is the latest Verizon software version? Thanks.

[PsychDoc]

That's the latest update. Like you I got it this morning. Other than having to reset a few settings, no other problems. Does anyone know what this update did?

[Abby Normal]

I got this one this morning myself but I haven't noticed anything different I did see where they had a little blurb about security updates.
So far I haven't noticed any problems

[Paradocks]

Yeah, it's the September security patch. I installed it this morning and have not seen any problems so far.

[clicker150]

I jut got a new phone and I just did the update, no difference and no problems, LOVE the EDGE btw!!! Coming from iPhone 6.

[Murph5150]

That's the latest update. Like you I got it this morning. Other than having to reset a few settings, no other problems. Does anyone know what this update did?

So no one had to do a factory reset? Which settings did you reset? If it's a matter of resetting a few specific settings rather than doing a full factory reset, I'm game!

[Paradocks]

So no one had to do a factory reset? Which settings did you reset? If it's a matter of resetting a few specific settings rather than doing a full factory reset, I'm game!

Have you done a power cycle after the update? Not a factory reset, but just powering down and back up again. Also, could your phone still be optimizing apps in the background?

[Murph5150]

Have you done a power cycle after the update? Not a factory reset, but just powering down and back up again. Also, could your phone still be optimizing apps in the background?

I've always tried a soft reset first but it never helped.

[fjd726]

I updated mine but keep getting the software update is available after its already been updated. How do I stop that?

[natefish]

I've always tried a soft reset first but it never helped.

Sounds like you've got a lemon if you keep having issues after every update. Better to get a warranty exchange. Honestly, I would have done that after the first freeze up and hard reset. These devices cost too much to put up with that kind of glitch.

[Iva_LadyDiCaprio98]

I usually always do a cache partition wipe after every update. Never has to factory reset my phone after any update.