1. Murph5150's Avatar
    Every time my S7 goes through a software update, the phone freezes so badly I can't do anything with it. Needless to say, I have to do a factory reset every time there is a software update. My last update appeared very early this morning. Does anyone else have this problem? If not, does anyone know why I have to factory reset after each update? I've never owned an Android that needed this.

    Lastly, can anyone confirm that G935VVRS4APH1 is the latest Verizon software version? Thanks.
    09-23-2016 06:19 AM
  2. PsychDoc's Avatar
    That's the latest update. Like you I got it this morning. Other than having to reset a few settings, no other problems. Does anyone know what this update did?
    09-23-2016 06:33 AM
  3. Abby Normal's Avatar
    I got this one this morning myself but I haven't noticed anything different I did see where they had a little blurb about security updates.
    So far I haven't noticed any problems
    09-23-2016 09:24 AM
  4. Paradocks's Avatar
    Yeah, it's the September security patch. I installed it this morning and have not seen any problems so far.
    09-23-2016 10:35 AM
  5. clicker150's Avatar
    I jut got a new phone and I just did the update, no difference and no problems, LOVE the EDGE btw!!! Coming from iPhone 6.
    09-23-2016 10:37 AM
  6. Murph5150's Avatar
    That's the latest update. Like you I got it this morning. Other than having to reset a few settings, no other problems. Does anyone know what this update did?
    So no one had to do a factory reset? Which settings did you reset? If it's a matter of resetting a few specific settings rather than doing a full factory reset, I'm game!
    09-23-2016 11:12 AM
  7. Paradocks's Avatar
    So no one had to do a factory reset? Which settings did you reset? If it's a matter of resetting a few specific settings rather than doing a full factory reset, I'm game!
    Have you done a power cycle after the update? Not a factory reset, but just powering down and back up again. Also, could your phone still be optimizing apps in the background?
    09-23-2016 11:15 AM
  8. Murph5150's Avatar
    Have you done a power cycle after the update? Not a factory reset, but just powering down and back up again. Also, could your phone still be optimizing apps in the background?
    I've always tried a soft reset first but it never helped.
    09-24-2016 12:35 AM
  9. fjd726's Avatar
    I updated mine but keep getting the software update is available after its already been updated. How do I stop that?
    09-27-2016 09:00 PM
  10. natefish's Avatar
    I've always tried a soft reset first but it never helped.
    Sounds like you've got a lemon if you keep having issues after every update. Better to get a warranty exchange. Honestly, I would have done that after the first freeze up and hard reset. These devices cost too much to put up with that kind of glitch.
    smooches680 likes this.
    09-27-2016 10:20 PM
  11. Iva_LadyDiCaprio98's Avatar
    I usually always do a cache partition wipe after every update. Never has to factory reset my phone after any update.
    09-28-2016 07:48 AM

Similar Threads

  1. Replies: 1
    Last Post: 09-29-2016, 08:01 AM
  2. help! yellow writing on the sides of my galaxy s7 edge
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-29-2016, 07:59 AM
  3. System update
    By MarkMN in forum Samsung Galaxy S7
    Replies: 7
    Last Post: 09-24-2016, 04:03 PM
  4. Re my recent post on Skype & Google not on home screen
    By AC Question in forum Ask a Question
    Replies: 5
    Last Post: 09-23-2016, 09:30 AM
  5. Replies: 1
    Last Post: 09-23-2016, 06:21 AM
LINK TO POST COPIED TO CLIPBOARD