This also happened to me after using my phone in the pool. I didn't submerge it that long, only for few secs but after that it won't turn on and I sent it back to school center and their diagnosis was to replace the screen even if their were no damages with it. Now I got it back after 2 weeks and they said they have to replace the lcd. They shouldnt have advertised it as waterproof if they wont cover the warranty for it. Now I tried soft reset and after that factory reset and it works but the issue I found is that the power button wont work and the battery is damage because it wont charge full. What's the update with your phone now??
I feel we should start a class action against Samsung for the nearly deceptive advertising scheme aired nationwide for months, suggestive of the S7 Egde being, in some manner, "water-resistant". This is an illegal act, in violation of standards set by the FTC. There are strict marketing policies and guidelines which must be followed unilaterally by any and all companies and/or corporations running ad displays (whether it's magazine prints, newspaper side-bars, billboard paintings, television commercials, aired radio promotions, etc...).
I've composed a preemptive action to offer Samsung prior to taking further measures in the form of immediately undergoing legal proceedings, which will effectively allow those also "jipped" by Samsung's suggestive marketing strategies (which probably misled you to believe it's safe to take your phone with you in the pool because, "If Lil Wayne can pour champagne on it, it must be waterproof..."), to sue Samsung for the full cost of the device, in addition to asking the judge presiding to also award injunctive relief to all plaintiffs, to compensate for the "loss of potential" to our funds, (meaning - had we invested said amount, it would gain potential to vastly increase by collecting interest at any rate), while finally demanding that Samsung refrain from using any unofficial suggestivity within their future ad campaigns.
I firmly believe Samsung was wrong in their misleading, and despite my love of Samsung products, with their superiority to other brands of all departments and categories, I feel we as consumers deserve compensation to say the least.
Let me know what you guys think, and if you have any real qualifications and/or knowledge in pursuing a class action of this sort against an international corporate entity, please feel free to contact me. I will provide my contact info upon request, including: cell 1, cell 2, home, and my personal e-mail address, so that we may more effectively network to regain our losses brought on by Samsung's inability to anticipate the potentially deceptive nature of broadcasting ads which display extreme, unnecessary conditions being induced deliberately unto a product that still functions afterwards, while, in all actuality, the S7 Edge can't function from "within a filled aquarium", as shown on one commercial ran on networks in my viewing area.
I believe we can achieve a mutually agreeable solution amongst ourselves and Samsung if we apply the right amount of pressure in the right places, and with a network of consumers cooperating and communicating to achieve the common goal; either repairs/replacements, along with a sufficient amount of credit for use toward other Samsung products (an amount deemed appropriate, in pursuance to the total amount sought by the plaintiffs in the class action), offered as an apologetic offering for wrongful actions, or full refunds, along with injunctive relief awarded for possible loss in opportunity for financial advancement using said lost amount.
Respectfully Submitted,
-Caleb B. Lamb