I'm having to tap twice

TabGuy

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Jul 3, 2011
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I've noticed that on my S7E that I need to tap twice on the screen for an action to take place. It's almost like it ignores the first tap. At first I thought that this might be an issue for the glass screen protector but I notice that it also happens on the home button.

Anyone else having this issue?

Does this warrant a factory exchange?
 

aldo82

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Jul 24, 2012
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I've noticed that I often get this in the Gmail app. I have to tap on an email twice for it to open. Don't have the problem anywhere else though
 

japhule

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Nov 8, 2010
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I've noticed that on my S7E that I need to tap twice on the screen for an action to take place. It's almost like it ignores the first tap. At first I thought that this might be an issue for the glass screen protector but I notice that it also happens on the home button.

Anyone else having this issue?

Does this warrant a factory exchange?
Sounds like an issue with your screen protector. Many glass protector complaints have been with touch issues. I noticed similar issues when I had a glass protector on my note 7.
 

sLithery

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Jun 15, 2015
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You probably turned on Voice Assistant.

Settings -> Accessibillity tools -> Visual aid -> Voice Assistant(not sure if those names are 100% correct I translated them from german)

If the Voice Assistant is turned on turn it off.
 

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