1. TabGuy's Avatar
    I've noticed that on my S7E that I need to tap twice on the screen for an action to take place. It's almost like it ignores the first tap. At first I thought that this might be an issue for the glass screen protector but I notice that it also happens on the home button.

    Anyone else having this issue?

    Does this warrant a factory exchange?
    10-17-2016 12:09 PM
  2. aldo82's Avatar
    I've noticed that I often get this in the Gmail app. I have to tap on an email twice for it to open. Don't have the problem anywhere else though
    10-17-2016 03:17 PM
  3. japhule's Avatar
    I've noticed that on my S7E that I need to tap twice on the screen for an action to take place. It's almost like it ignores the first tap. At first I thought that this might be an issue for the glass screen protector but I notice that it also happens on the home button.

    Anyone else having this issue?

    Does this warrant a factory exchange?
    Sounds like an issue with your screen protector. Many glass protector complaints have been with touch issues. I noticed similar issues when I had a glass protector on my note 7.
    10-17-2016 11:02 PM
  4. Nakrohtap's Avatar
    Check your accessibility options. Maybe something got changed inadvertently.
    10-18-2016 05:31 AM
  5. sLithery's Avatar
    You probably turned on Voice Assistant.

    Settings -> Accessibillity tools -> Visual aid -> Voice Assistant(not sure if those names are 100% correct I translated them from german)

    If the Voice Assistant is turned on turn it off.
    10-18-2016 05:46 AM

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