I guess it would have been better for me to say, "Time will tell if all the facts are in." You seem supremely confident that they are! If they are, no one can argue with your logic.
(And I don't think Samsung would get off the hook regardless of the cause, btw... it's still their phone. Fault and responsibility are not the same thing, after all. Regardless of who/what is at fault, it is still their responsibility - no getting around that.)
...so much for an open-minded conversation... <deep sigh>
Right. I love how people can say what it definitely is not, but can only guess at what it is.
Samsung has released millions of Notes, and several different variations of this phone. Why now? Why this one? What's different about the way this one was created?
The battery charges at 4.7 VDC instead of 4.2 VDC. That's one difference.
I'm just curious, does the S7 edge charge at 4.7 VDC? If not, I wonder why they changed it for the Note 7. And if it does, I wonder why it's not having the same issue. Just seems weird to me since the phones are so close in specs. I mean even the batteries are pretty close in size and I'm hoping they were sure the batteries in the replacements were problem free.The battery charges at 4.7 VDC instead of 4.2 VDC. That's one difference. Lithium batteries charged at voltages higher than 4.2 volts will have a shorter lifespan and are twice as likely to lithium plate-out which will cause venting. For batteries without a vent, the result can be electron excitement and thermal runaway.
Simplified — Overcharging can cause the electrodes to prematurely corrode which leads to a build up of pressure. Batteries without a vent hole will explode when this happens. Batteries that were within tolerance but weaker than others could do this well before others with thicker electrodes or stronger casings would.
There isn't a question if batteries were charging at higher than recommended voltages, it's fully documented and admitted to by Samsung.
I'm not saying this is why it happened. But it is a reasonable explanation that Samsung refuses to address.
Edited to add: This is a measurement of the voltage from the charging circuit directly to the battery electrodes and not the input voltage.
That is interesting! Do you have a source/link for that? I was under the impression that recent Samsungs over past few years (including the Note 7) all had a max charging voltage of 4.35.
Maybe. Need to double check that this is a public URL. Will circle back here.
I can tell you that it started here https://www.reddit.com/r/Android/co..._samsung_galaxy_note_7_phone_catches/d8fhh2s/ and further investigation found that the charge voltage was actually higher.
And if you see 4.35 volts that's still well outside the suggested 4.2 volt range and can cause dendrites. Samsung says they use a lithium battery rated for 4.4 volts so the batteries aren't exploding directly from overcharge, but plate-out is a property of lithium-based electrode cores.
If this was the issue then why not just kill off fast charging on the N7, s7, s7e? It would save the headache.
Ok from the stand point of original date no. But just say there is an app issue that has caused recent s7's and s7e's to catch fire. That would explain why Samsung phones seem to be having issues. Mine gets so hot it ain't funny. My wife has been having an issue with her 7 and she has had it since launch. I really don't care if they go up in a blaze of glory! I like Samsung and I will keep my N5, s7e, and my N7! Just to be clear here I'm not saying it's an issue, but the rash of reports is a clear indication something is wrong and I dont believe it's the phones. Electronics have what we old school techs call a breakin period. Hot, cold , hot, cold til it settles. Therefore a device thats been active since launch like the s7e has a better chance of not going up in smoke than a new out of the box s7e device does when you have heat problems caused by some crap app that taxes the device. Components fail under extreme use when new like these reports are starting to indicate. I always run my new built pc's through software that taxes the heck out of them just for this purpose. The sooner it fails the sooner I know what junk isn't up to par. If my s7e goes up in smoke you won't hear it from me. I will just replace it and move on. My N4 did it and I just got a new one and never thought twice.For the umpteenth time, there has been no issue with the S7 and S7E.
You are thinking it may be a software bug, as in something that can be patched? If this turns out to be the case I think a lot of people will lose their jobs. Also, a lot of users will feel that they were deceived into thinking that they had to return their unsafe devices when all they really needed was a patch. I don't think it is software. It does not explain spontaneous combustion in off state, not unless the bug is progressively deteriorating the power circuitry in which case the Note7 has a 100% long term failure rate.Maybe every Note 7 that didn't explode is perfectly safe. Maybe not. That's not the point. There was something about the phone, whether a manufacturing defect, a software bug (my guess), or bad batteries that made it unsafe in general.
If damage is done even after it's off it can already be on it's way out the door so to speak. Where I work when we have surges with power my electronics don't always fail. Sometimes weeks later they start smoking. That is why if a bad app does damage it can cause failure later rather than right then. Verizon has called me just to tell me there have been no new reports keep your N7. I dont think it's just Samsung having battery failure as of late. Just media is not making it public. My father had his iPhone 6 plus go up in smoke because he dropped it. They gave him a new and the media never new it. It was and is blown way out of proportion. Samsung should have never done a second recall. It would have been better to pay these people off and hand them the iPhone 7 they wanted. It's a shame we as customers suffer for those that just want fame.You are thinking it may be a software bug, as in something that can be patched? If this turns out to be the case I think a lot of people will lose their jobs. Also, a lot of users will feel that they were deceived into thinking that they had to return their unsafe devices when all they really needed was a patch. I don't think it is software. It does not explain spontaneous combustion in off state, not unless the bug is progressively deteriorating the power circuitry in which case the Note7 has a 100% long term failure rate.
Mine gets warm when I charge it but it does not get hot.Someone mentioned earlier in this thread that the always on display software could be the culprit but then s7 edge should have blown up since day 1 in that case. It could be the usb c in note 7 or pen poking the battery inside? As far as s7 edge I'm at loss on why it would blow up... I can only think of recent manufacturer flaw or user damage that user won't disclose. My s7 edge does not get hot.
The bolded part is kind of my point. If such software is baked into the OS, that means that 100% of Note7 devices will eventually go up in smoke. There is also a very high probability that the new S8 and Note 8 devices will be affected since the software is likely to make its way over to the new devices. It would be incredibly bad for everyone if this is the case. I find it very, very unlikely.If damage is done even after it's off it can already be on it's way out the door so to speak. Where I work when we have surges with power my electronics don't always fail. Sometimes weeks later they start smoking. That is why if a bad app does damage it can cause failure later rather than right then. Verizon has called me just to tell me there have been no new reports keep your N7. I dont think it's just Samsung having battery failure as of late. Just media is not making it public. My father had his iPhone 6 plus go up in smoke because he dropped it. They gave him a new and the media never new it. It was and is blown way out of proportion. Samsung should have never done a second recall. It would have been better to pay these people off and hand them the iPhone 7 they wanted. It's a shame we as customers suffer for those that just want fame.
Any update on this? Do you have a link to the source? I'd be very curious to see this.The battery charges at 4.7 VDC instead of 4.2 VDC. That's one difference. Lithium batteries charged at voltages higher than 4.2 volts will have a shorter lifespan and are twice as likely to lithium plate-out which will cause venting. For batteries without a vent, the result can be electron excitement and thermal runaway.
Edited to add: This is a measurement of the voltage from the charging circuit directly to the battery electrodes and not the input voltage.
I don't mean the phones software. I mean apps that we download.The bolded part is kind of my point. If such software is baked into the OS, that means that 100% of Note7 devices will eventually go up in smoke. There is also a very high probability that the new S8 and Note 8 devices will be affected since the software is likely to make its way over to the new devices. It would be incredibly bad for everyone if this is the case. I find it very, very unlikely.
That would be better (?), but still not good. Either way, I think that this is not correct. I can see a firmware level fault perhaps under certain conditions, but not software.I don't mean the phones software. I mean apps that we download.
Well I have had to charge my N7 3 times today alone and I just can't buy that the issue is with charging. .