11-01-2016 05:44 PM
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  1. JamiePollard28's Avatar
    Samsung Galaxy S7 Edge, the battery drains to 40% within 3 to 4 hours, I've noticed this with a lot of users with those finding fixes with uninstalling Oculus, factory resetting, installing power apps, deleting certain apps, I've tried all of it.

    The phone overheats recently also, the phone was turned off for an hour today and lost 20%. That shouldn't happen

    Like the others android system uses around 60%

    Does anybody have any fixes?
    10-28-2016 09:04 AM
  2. amyf27's Avatar
    Samsung Galaxy S7 Edge, the battery drains to 40% within 3 to 4 hours, I've noticed this with a lot of users with those finding fixes with uninstalling Oculus, factory resetting, installing power apps, deleting certain apps, I've tried all of it.

    The phone overheats recently also, the phone was turned off for an hour today and lost 20%. That shouldn't happen

    Like the others android system uses around 60%

    Does anybody have any fixes?
    As in overheating what temperature did it reach and did it have any heat warning notifications? Mine got to 107.6 F this a.m. just while I was holding it in the car. It's since cooled off but still
    10-28-2016 09:25 AM
  3. JamiePollard28's Avatar
    i'm not too sure on the temperature but no notifications and it cools off after i have to force it to restart.

    The battery drops fast even when the phone is cool.
    10-28-2016 09:29 AM
  4. mavrrick's Avatar
    There are a few possibilities. I am certainly able to kill my battery in no time if i am doing the wrong things. Do you mind providing some battery statistics to show what is using the batter. Also look at your screen settings having a AMOLED screen on with full brightness can really do a number on your battery. Also doing allot of stuff with High presion GPS can kill it as well.

    My battery depending on usage will die around 4-5 hours or can last more then a day just based on what i do with it in the time frame. Battery statistics can really help identify the issue though.
    10-28-2016 09:33 AM
  5. JamiePollard28's Avatar
    my screen is usually on a low brightness,gps usually off, however here is the most recent stats after charging for a littlwe while when i got home.
    Why is my battery life so unbelievably poor-screenshot_20161028-154542.jpg
    Why is my battery life so unbelievably poor-screenshot_20161028-154547.jpg
    Why is my battery life so unbelievably poor-screenshot_20161028-154555-1-.jpg
    10-28-2016 09:56 AM
  6. tadpoles's Avatar
    Sometimes my phones will drain the batteries faster than I'd expect.

    What may be the culprit?
    -Screen brightness?
    -Apps/bloat ware running in the background?
    -Poorish signal?
    -Location on with high accuracy/GPS?

    I do what I can to mitigate these and you may want to check
    jgraves1107 likes this.
    10-28-2016 10:27 AM
  7. jgraves1107's Avatar
    Apps seem to be the worst if they have updated and are messed up. Finally got the lag out of mine.
    10-28-2016 11:12 AM
  8. Google10's Avatar
    Battery life sucks compared to when the phone came out. I don't get a full day of normal use anymore, whereas I used to get almost a day and a half.
    10-30-2016 01:17 PM
  9. ThrottleJohnny's Avatar
    Battery life sucks compared to when the phone came out. I don't get a full day of normal use anymore, whereas I used to get almost a day and a half.
    That's pretty normal with most batteries
    10-30-2016 02:56 PM
  10. Tarah Sorber's Avatar
    I've noticed some days mine drains as well.
    10-30-2016 03:57 PM
  11. B. Diddy's Avatar
    Google Photos has been causing problems in the last few weeks, but this was fixed with the last couple of updates. Check to see if your Google Photos app is up to date.

    Your cell signal doesn't look great in that screenshot. Use an app like GSam Battery Monitor to see what the cell signal strength is like throughout the day. If it's constantly poor, that can definitely impact battery life.
    10-31-2016 01:08 AM
  12. Seremedy's Avatar
    Your android system is incredibly high, more than half your battery is going to that, i would recommend a cache partition clear, if that doesnt work, remove iculus updates and delete some known battery draining apps, if still no use factory reset and add your apps back 1 by 1 slowly. Your phone shouldnt get hot ir drain battery especially while off, mune never did that. My D7E was actuay the best flagship battery i ever owned even better the the droids of these years
    chanchan05 likes this.
    10-31-2016 01:21 AM
  13. Smith 001's Avatar
    Just received mine yesterday.Battery life?not that poor.(maybe personal usage)
    10-31-2016 02:23 AM
  14. chanchan05's Avatar
    As previously mentioned, you could do a system cache wipe.

    Turn phone off, then press volume up and home while powering up. Do not let go of the buttons until you see the spinning Android blue screen. You may be presented with a dead Android screen for a minute but don't mind it. Then you will see the recovery menu. Use the volume buttons to navigate and select 'cache wipe'. Be careful in this as it's right next to 'factory wipe'. Then once highlighted, press the power button to select, and confirm the action. Once done, select power off the phone, then turn it on again.

    It should fix your problem.
    Kiet189 likes this.
    10-31-2016 02:41 AM
  15. victoryrules8's Avatar
    Welcome to the world of Samsung. When your unsure just throw another app at it. Might fix it might not. I've had my edge for 4 months now and all I know is that this thing is laggy,stuttery,and the battery life is not so great anymore . I've done resets,ive wiped cache. I run a lean phone too background data is turned off for the most part on alot of my apps,backgroubd wifi searching and blue tooth searching are off. I dont run location and when I walk outta my house wifi gets clicked off.just kinda getting sick of the constant tinkering on this phone to get a days worth of battery. I will.never go to apple but I will.be jumping on another bandwagon soon .
    10-31-2016 03:08 AM
  16. Roman Akert's Avatar
    Welcome to the world of Samsung. When your unsure just throw another app at it. Might fix it might not. I've had my edge for 4 months now and all I know is that this thing is laggy,stuttery,and the battery life is not so great anymore . I've done resets,ive wiped cache. I run a lean phone too background data is turned off for the most part on alot of my apps,backgroubd wifi searching and blue tooth searching are off. I dont run location and when I walk outta my house wifi gets clicked off.just kinda getting sick of the constant tinkering on this phone to get a days worth of battery. I will.never go to apple but I will.be jumping on another bandwagon soon .
    Certainly not my experience after 5 months.

    The phone is fast and battery life seems to increase with certain updates.

    I had around 7 to 7.5 hours SOT with an average of about 2 days on battery. (I've posted plenty of screen shots over at XDA).

    I now average 8.5 hours SOT. It's superb.

    Exynos non-rooted. TW. Mixed Wifi/4G, Bluetooth and GPS off, Auto screen brightness at approx. 40-45%. Mixed use of social networking, some media, the odd photography and Internet usage, limited calls. - No game playing, rare use of GPS.
    10-31-2016 03:41 AM
  17. chanchan05's Avatar
    Welcome to the world of Samsung. When your unsure just throw another app at it. Might fix it might not. I've had my edge for 4 months now and all I know is that this thing is laggy,stuttery,and the battery life is not so great anymore . I've done resets,ive wiped cache. I run a lean phone too background data is turned off for the most part on alot of my apps,backgroubd wifi searching and blue tooth searching are off. I dont run location and when I walk outta my house wifi gets clicked off.just kinda getting sick of the constant tinkering on this phone to get a days worth of battery. I will.never go to apple but I will.be jumping on another bandwagon soon .
    I dunno. Been in the world of Samsung for 7 years now, my first Android was the original Galaxy S. All my Android phones and tablets have been Samsung and all of them work as advertised. I'm sorry you've had a bad experience, but instead of ranting, have you actually tried using your warranty on an obviously faulty device? If the phone was as bad as you claim then it wouldn't have sold as much, and we'd have more complaints. Plus you didn't mention if you've tried running it without an SD card. A faulty SD card would cause problems on any Android phone.
    10-31-2016 04:16 AM
  18. amyf27's Avatar
    I dunno. Been in the world of Samsung for 7 years now, my first Android was the original Galaxy S. All my Android phones and tablets have been Samsung and all of them work as advertised. I'm sorry you've had a bad experience, but instead of ranting, have you actually tried using your warranty on an obviously faulty device? If the phone was as bad as you claim then it wouldn't have sold as much, and we'd have more complaints. Plus you didn't mention if you've tried running it without an SD card. A faulty SD card would cause problems on any Android phone.
    When I had a note 3 through work, I had an SD card in it and the card went bad, causing all sorts of issues.
    10-31-2016 04:30 AM
  19. victoryrules8's Avatar
    Isn't that what people do here though? Come for help and rant about their problems with their devices? I'm simply saying I've tried many avenues I have friends with this phone as well and have compared . I do not use an SD card in my phone . Perhaps I have a faulty device I don't know but what I'm saying is that TouchWiz causes alot of these problems. I've utilized warranty and insursnce. On previous Samsung devices and maybe I will have to on this one but man all the tinkering just to get a days worth of use is getting kinda old to me.
    10-31-2016 05:02 AM
  20. amyf27's Avatar
    Isn't that what people do here though? Come for help and rant about their problems with their devices? I'm simply saying I've tried many avenues I have friends with this phone as well and have compared . I do not use an SD card in my phone . Perhaps I have a faulty device I don't know but what I'm saying is that TouchWiz causes alot of these problems. I've utilized warranty and insursnce. On previous Samsung devices and maybe I will have to on this one but man all the tinkering just to get a days worth of use is getting kinda old to me.
    Have you tried running Nova Launcher instead of TouchWiz? I like it. Just another option, but honestly if you're having that many issues it should be covered for a replacement.
    10-31-2016 05:09 AM
  21. chanchan05's Avatar
    Isn't that what people do here though? Come for help and rant about their problems with their devices? I'm simply saying I've tried many avenues I have friends with this phone as well and have compared . I do not use an SD card in my phone . Perhaps I have a faulty device I don't know but what I'm saying is that TouchWiz causes alot of these problems. I've utilized warranty and insursnce. On previous Samsung devices and maybe I will have to on this one but man all the tinkering just to get a days worth of use is getting kinda old to me.
    No. People come here to look for help fixing their device, not ranting. That's a whole different thing. You sound as if you've given up with no apparent . So what's the point of ranting? There's also no point in claiming that TouchWiz causes all of these problems when there are more people without problems than those who do. If TouchWiz really was causing problems, then all of us would have experienced it as well. Which means TouchWiz isn't the problem, just your particular device. FYI, TouchWiz isn't just the launcher, it's a lot deeper than that.

    To put this in perspective, I've already said before that I've used Samsungs for the years, and never have I needed to use warranty on any of them. So it appears that you have worse luck than I do.

    On every single Samsung device I owned, I just turn on, transfer data, install apps then use as I want. No bothersome tinkering. Well ok, I have Tasker macros running to change phone behavior, but no tinkering to take care of lag or any usability problems. Most of my macros are simply changing screen off times depending in app, or volume, or active keyboard on docking etc.

    So again, there's really no point in just a random rant here unless you were planning to get advise on how to fix it. And well, it seems like it's something you have to exchange it for and not something you can fix on your own. When you build millions of stuff, lemons are bound to happen. You're just unlucky you're picking them.
    mmsean likes this.
    10-31-2016 05:41 AM
  22. victoryrules8's Avatar
    These are forums, where people come to share their opinions/problems/resolves etc. If I wanna come on here and express my opinion on a product I think I'm allowed to do that. Like I said I'm just kind of getting sick of having to download an app here and an app there to make my phone do something, or act in a different way to eek 20 minutes more of battery life out of it. That's my right. I literally came out here and express my frustration and my opinions on the experience that I have had with this phone. I could find resolve all day long in these forums there's plenty of information out there. What I am saying is that TouchWiz is historically more battery consuming then say HTC or even stock Android for that matter. When we talk standby time I can set this phone next to my buddies HTC 10 overnight and my phone will literally drained 10 to 11% while on Wi-Fi while his may drain 2 or 3% tops overnight so if you ask me there is definitely an issue with TouchWiz . I understand signal comes into play with that as well but if I'm in an area where I get full bars on LTE there shouldn't be a lot of battery drain overnight and yet there is it has been that way on all of my Samsung devices. I have owned a Samsung device since the Galaxy S4 I understand how touch wiz works and.i get that it's more then just a launcher. My opinion is that TouchWiz is a battery hog and I'm going to voice that opinion and the frustrations that I've had with TouchWiz so everyone on here can see it I don't care if you agree with me or not that is my opinion.
    Smith 001 likes this.
    10-31-2016 10:51 AM
  23. chanchan05's Avatar
    These are forums, where people come to share their opinions/problems/resolves etc. If I wanna come on here and express my opinion on a product I think I'm allowed to do that. Like I said I'm just kind of getting sick of having to download an app here and an app there to make my phone do something, or act in a different way to eek 20 minutes more of battery life out of it. That's my right. I literally came out here and express my frustration and my opinions on the experience that I have had with this phone. I could find resolve all day long in these forums there's plenty of information out there. What I am saying is that TouchWiz is historically more battery consuming then say HTC or even stock Android for that matter. When we talk standby time I can set this phone next to my buddies HTC 10 overnight and my phone will literally drained 10 to 11% while on Wi-Fi while his may drain 2 or 3% tops overnight so if you ask me there is definitely an issue with TouchWiz . I understand signal comes into play with that as well but if I'm in an area where I get full bars on LTE there shouldn't be a lot of battery drain overnight and yet there is it has been that way on all of my Samsung devices. I have owned a Samsung device since the Galaxy S4 I understand how touch wiz works and.i get that it's more then just a launcher. My opinion is that TouchWiz is a battery hog and I'm going to voice that opinion and the frustrations that I've had with TouchWiz so everyone on here can see it I don't care if you agree with me or not that is my opinion.
    In that scenario (vs HTC10), it is TouchWiz yes, but it's not always because it does drain more battery by design but because of the baked in features. To get the HTC10 battery life, you need to also emulate the lack of features on an HTC10. For example, Samsung has Samsung Cloud. If autobackup is activated, the phone constantly has a process in the background watching network connectivity, uptime, and charging status. That process eats battery, in exchange for an automatic backup of nearly everything on the phone. That is aside from other features where HTC doesn't have an equivalent. Complaining why a less feature filled device is using less battery per hour is like complaining why somebody's car w/o air conditioning runs farther on a gallon than your car with the AC on.

    And its not always TouchWiz with a bug. Google's own Backup features bugged out on one of the updates causing massive battery drain. I don't remember if you mentioned Oculus, but that one also caused a massive random battery drain. Those weren't the fault of ToucWiz.

    That said however, if you really want to exchange it, then do so. It's your phone. You use it. Get one which pleases you best.
    mmsean and mariusfilip like this.
    10-31-2016 11:19 AM
  24. B. Diddy's Avatar
    Let's all agree that frustrating battery drain does occur, and that the added features of TouchWiz may contribute to this -- but not always. The problem is that there are so many variables involved that it can be premature to fault TouchWiz for everything (especially because battery issues are not universal among Samsung device owners).
    mmsean likes this.
    11-01-2016 10:11 AM
  25. dpham00's Avatar
    Mod note, please remember

    P.U.P.P.A.H
    (Be Polite, Understanding, Patient, Professional, Attentive and Helpful)


    • Be polite. We ask that you keep your language clean and polite.
    • Be understanding and patient. You may be a power user or developer, but the person you’re talking to on the other end may be a complete newbie. Be patient, and provide all details possible if you’re posting about a problem (descriptive thread title always helps).
    • Be a pro. Don’t get into arguments over dumb things. If someone responds in a poor or rude fashion, ignore it. If you notice a pattern of rude or poor behavior from a particular member, report them to our moderators. If you don’t have anything nice to say, don’t say anything at all. In a nutshell, ‘think before you post’.
    • Be attentive and helpful. Answer questions in a timely manner when you can, and provide thoughts and suggestions that might lead to the solution of a members’ problem.
    B. Diddy likes this.
    11-01-2016 10:27 AM
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