1. Dennelly's Avatar
    Hello all, I've had plenty of devices both recently being two Note 7's that were kept flawless and I ended up with an S7 edge after the recall but now I have a major issue that is driving me insane. I went out with my phone Monday while talking on it and I put it in my pocket once I got in my car. About an hour later when I reached in to change albums I noticed a gigantic crack on it between the home and back button. Obviously Samsung will I dropped it but I never dropped this device and it has been in an otterbox since the day of purchase

    Verizon S7 Edge cracked in bottom corner....out of nowhere?-img_20161101_112626.jpg

    Verizon S7 Edge cracked in bottom corner....out of nowhere?-img_20161101_112637.jpg

    Verizon S7 Edge cracked in bottom corner....out of nowhere?-img_20161101_112628.jpg

    Now I've always taken GREAT care of all my devices and I've seen online where the S6 edges had complaints of spontaneous cracks but I really hate to just say the phone cracked by itself.

    I live bout two hours from the Samsung Service Centers in North Jersey and NY but can't get anyone on the phone so I can't get a price. Has anyone ever went through Samsung to get their device fixed?
    11-02-2016 08:44 AM

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