1. amyf27's Avatar
    When you're on your last jump, do you have to wait until til the end of the 12 month jump period to get an upgrade ? I'm hoping if the Note 8 comes out in Spring/Summer that I'll have an option to go to that phone, because I've had the Note 7 through both recalls, and turned both in when requested. The edge is a nice phone but it's not the Note. Love that design.
    susieee likes this.
    11-06-2016 04:46 AM
  2. SCXR's Avatar
    Yes, you would have to wait for 12 months from the day you leased your first phone.
    11-06-2016 09:26 AM
  3. amyf27's Avatar
    Ok. Actually found out I have a Jump left to use so that's good news
    11-06-2016 10:14 AM
  4. Nakrohtap's Avatar
    I was told by customer service when ordering the S7E that all Note7 JOD users will have their counters reset to zero. Not sure if that happened or how to check besides calling. He actually added that to the conversation. I didn't ask.
    amyf27 likes this.
    11-06-2016 01:13 PM
  5. amyf27's Avatar
    I was told by customer service when ordering the S7E that all Note7 JOD users will have their counters reset to zero. Not sure if that happened or how to check besides calling. He actually added that to the conversation. I didn't ask.
    Reset when? I hadn't had jod long but I was indecisive with phone choices.
    11-06-2016 02:30 PM
  6. Nakrohtap's Avatar
    Reset when? I hadn't had jod long but I was indecisive with phone choices.
    When you jumped from the Note7 to whatever phone you replaced it with, that new phone would be #1.
    I just read your original post again. Seeing as you get 3 upgrades per 12 months, you would get 2 more between now and next October, or whenever you signed up.
    11-06-2016 05:56 PM

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