1. Vernel Designs's Avatar
    Hi everyone.

    I am a new android user and have the S7 edge. I got the phone wet yesterday at the beach taking photos with my work team and the phone was working fine. I saw it was under 10% so I grabbed the charger a few hours after the beach and charged my phone. There was the moisture detected msg which I expected reading about the S7 edge.

    I tried wiping with dry cloth, hair dryer on low heat and leaving it alone for more than 10 hours just so it will dry out. However, my phone still won't charge and the battery is already drained. I turned it on a few mins ago when I still had 1% and there was nothing wrong with functionality, just the charging.

    Please help. What else can I do? I know about the wireless charging and I will go get one but I need to know if the charging port is totally ****ed or not
    11-12-2016 09:07 PM
  2. Fit24's Avatar
    I suggest taking your phone to a technician so it can be checked.
    11-12-2016 09:56 PM
  3. o4liberty's Avatar
    Try putting in in a bag of rice overnight to help draw the moisture out.
    11-12-2016 10:58 PM
  4. Vernel Designs's Avatar
    I am doing that right now.. I just checked it after 3 hrs being in the bag and tried turning on the phone, turns on no problem but as it is drained, it dies right away. Tried charging but still won't charge but phone works fine with the few seconds I had it on. My phone is totally dry now though except for maybe in the charging port as it says moisture detected.
    11-12-2016 11:46 PM
  5. Jaycemiskel's Avatar
    Did sand get in it? If so, that may be what's causing the problem.
    11-13-2016 12:34 AM
  6. Vernel Designs's Avatar
    No, no sand. we were in the middle of the ocean on a boat and took a few photos while on the boat. It has been off since last night and just left alone but until now, I still can't charge.
    Jaycemiskel likes this.
    11-13-2016 02:06 AM
  7. Vernel Designs's Avatar
    The rice magic works.. I just got my phone out the bag and tried plugging it in the charger and it's now working fine. Charging as of the moment.. Thanks everyone for the help
    Shamshi-Adad likes this.
    11-13-2016 02:19 AM
  8. Tsepz_GP's Avatar
    Oh dear, I am not sure how well these phones handle Salt Water, it can do all kinds of weird things to electronics, you may just have to get a Wireless Charger for now.
    11-13-2016 02:19 AM
  9. Jaycemiskel's Avatar
    Glad it started working for you!
    11-13-2016 09:06 AM
  10. Zyphen4866's Avatar
    If you took your phone on the salt water your ****ed, use wireless charging,
    11-20-2016 09:57 PM
  11. Roman Akert's Avatar
    Oh dear, I am not sure how well these phones handle Salt Water, it can do all kinds of weird things to electronics, you may just have to get a Wireless Charger for now.
    You are not supposed to take it in saltwater.

    It will not charge until the charging port is totally dry. This is to protect itself, logically. Electricity and water don't go together very well. Not just that, Samsung waterproofs it's phones by coating internal parts rather than blocking ports hence saltwater can attack the coating and anything else internal.
    11-21-2016 04:18 AM
  12. Tsepz_GP's Avatar
    You are not supposed to take it in saltwater.

    It will not charge until the charging port is totally dry. This is to protect itself, logically. Electricity and water don't go together very well. Not just that, Samsung waterproofs it's phones by coating internal parts rather than blocking ports hence saltwater can attack the coating and anything else internal.
    Samsung use a mix of coating, rubber seals + gaskets and heavy duty adhesives. The ports have rubber seals behind them.
    11-21-2016 04:22 AM

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