Galaxy S7 Edge WiFi Turning Off and On Repeatedly

[Nic Zibelli]

Hello! The battery percentage of my Galaxy S7 Edge has been running low at a rapid pace lately, and I think the cause is definitely the weird constant turning off and on of my WiFi. Here is a link to the screen recording I took: https://photos.google.com/share/AF1...?key=UDhwMVM0VWl6anFNR2N3LTIxU0pTOFh0dURSb3h3 . I am not touching the WiFi shortcut or the On/Off button at all, illustrated by the touch-showing setting. I have tried restarting my phone and messing with the WiFi settings, but nothing is working. Please help!

 

[anon(632115)]

Try disabling Smart Network switch in wifi settings

 

[420lyfe]

Yeah I agree with op.

 

[Nic Zibelli]

It is disabled

 

[Nic Zibelli]

PROBLEM SOLVED: not sure how I fixed it but it's working properly again

 

[DJS_T]

My S7 Edge started doing the exact same thing 2 days ago!

If I manually turn WiFi off once, it gets stuck in this infinite loop and won't stay turned on or off. The only way I've found to combat it so far is a cache partition clear, but this only fixes it until the next time WiFi is turned off.

As a couple of devices have started doing it at the same time, could we assume it's a borked software update? Anyone able to shed any more light on it?

 

[Nic Zibelli]

PROBLEM SOLVED: not sure how I fixed it but it's working properly again

problem NOT solved: the bug has come back; I noticed this happening at the beginning of the week; NEED HELP, please!

 

[Chris5626]

Having the same issue with my S7 Edge plus. At first I thought I was just forgetting to turn wifi on when at home and off when out but I've seen the button in the settings shortcut menu turn on and off by itself.

 

[GoLfWRC]

Me too, having this issue since last update on my S7. I believe this is a firmware issue. (In additional, not only S7 but also J7 Prime is having the same kind of problem)

We may need to wait for another update then.

 

[Cam Roland]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

 

[GoLfWRC]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

I'll try. Thanks for advice.

 

[Giannis_Korakidis]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

I can confirm that the above fix worked for me. I am testing this for 30 mins and all is ok. No turning on and off until now. I too believe that a bad software update may have caused the problem. Hope it helps you too.

 

[GoLfWRC]

Also fixed for me after monitoring this for a day.

 

[DJS_T]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

Can confirm that this fixed it for me too.

 

[Nic Zibelli]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

Thank you so much for your suggestion! It's working properly again.

 

[Shadowhawk]

Well there does need to be an update but I found a temporary fix for my G7 Edge. Go to Settings>Privacy and safety>Location>Improve Accuracy> and Disable Wi-Fi Scanning. It worked for me, if it doesn't for you then I have no idea.

I noticed this on 11/15 along with a faster than expected battery usage and the phone getting really hot on the wifi at work. I didn't seem able to stay connected, which matches with the on-off visual of the toggle switching.

i have a Verizon Samsung Galaxy S7 Edge that I got in April, right about when they came out.

I did a video and phone chat with a Samsung agent via their support app, and disabling the Wi-Fi scanning is where our discussion eventually led.

i did that, and it is no longer a problem.

Still and all...I feel like that's not how that feature is supposed to work, so it seems that's just a workaround for a bug.

Thanks!
=> Shadowhawk

 

[justdubya]

I came here looking for answers to the same question regarding my Note 4. This solution worked for me as well.

Thanks!!

 

[tennislvr8]

This happens to me too. It says my WiFi connection is weak. That has never been an issue for me before this phone. I tired this and it didn't fix it.

 

[zeek_11]

I'm so grateful for this forum. Had this issue on my S5 and my brand new S7. Was driving me crazy. This fix worked for me as well. So happy!!!

 

[Murph5150]

I hate to say it, but if you've received the update and there has been no solution found, a factory reset is probably your only option.

Ironically, this is the first update on my S7 Edge I didn't have to do a factory reset. However, I do have a problem I have not yet solved. My phone gets extremely hot now. Before the update, my phone, under stress, would become "warm." Now, it is generating tremendous heat and I really don't want to perform a fourth factory reset.

Is anyone else experiencing excessive heat?