1. curney's Avatar
    I think My phone is dead. no drops or damage to the phone. Do I just take it into verizon? Its got a 1 year warranty right? thanks! Happy Turkey day!
    11-24-2016 02:31 PM
  2. anon(10057381)'s Avatar
    I think My phone is dead. no drops or damage to the phone. Do I just take it into verizon? Its got a 1 year warranty right? thanks! Happy Turkey day!
    last time that happened, I just called them. After a few minutes with the tech, he confirmed that my phone was dead. No secret presses or any other tricks could have restarted it. He ordered me a certified like-new replacement, which arrived in two days via FedEx. I shipped back the defective one. The replacement was clearly refurbished, not "like new" as they claimed. However, it did function perfectly, so I just kept on using it.
    11-24-2016 04:07 PM
  3. curney's Avatar
    That is what I will do. I'll call them up. thanks!
    11-24-2016 04:13 PM

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