1. ChanningDoyle's Avatar
    I threw my phone on the wireless charger yesterday around 50%. When I looked at it a few minutes later it was frozen and unresponsive and the red LED charge light is stuck on. I've tried every combination of button presses I could find to reset it with no joy (holding power and volume down, holding volume up home and power, etc). I tried plugging it into the regular charging cable for an hour and also had no luck. I even pulled out the SIM card for ****s and giggles. Any suggestions? I did drop it a few weeks ago and cracked the back a bit but it has been working fine until now. The only thing I can think of is to wait for it to die, which may be a long time, considering the only thing with power is the little red LED.
    12-14-2016 09:32 AM
  2. Dubss's Avatar
    It's toast do you have insurance all the question how come you don't keep the case on such a fragile device
    12-14-2016 04:56 PM
  3. ChanningDoyle's Avatar
    I have always had my spigen case on my phone. I didn't even know the back was cracked until I took the case off just to clean it a few days after dropping it. No insurance.
    12-15-2016 09:41 AM
  4. ChanningDoyle's Avatar
    UPDATE: It's working!!!

    It took nearly 48 hours for the red light to go off and the phone to "die" and it was only around 50% battery when it locked up. Once the light went off I plugged it in and immediately the large white battery symbol showed up on the screen. I let it charge a few minutes and it powered up fine!

    This may be useful information to some. I couldn't find similar circumstances posted anywhere.
    Just to reiterate soft and hard resets were not working. Red charge LED was stuck on and phone was completely unresponsive for two days. Glad I didn't freak out and get rid of it.
    12-15-2016 02:50 PM