1. N7AS's Avatar
    I setup a fingerprint and set a backup pin when I got my phone. All went well. The next day I turned off my lock screen and set it to none, Today I went back to set another fingerprint and could not recognize it to get in, so I had to enter my backup pin and the dumb phone would not take it. Any Idea how to fix this?
    12-15-2016 07:57 PM
  2. B. Diddy's Avatar
    Is the lockscreen still set to none? If so, try using Android Device Manager to remotely set a lockscreen password, and then unlock the phone that way. Then see if you can set up the fingerprint lock again.
    12-16-2016 01:12 AM
  3. N7AS's Avatar
    I think I got it. I did mistype my phone number, as I noticed that it went to call that number. I will try to set a fingerprint tomorow as it's late and I'm tired. I want to be totally awake when I get to it.
    12-16-2016 01:44 AM