1. homervan's Avatar
    So iPhone user for over 7 years. Sister bought a Edge 7- raved about it. I used hers and thought it was amazing. Saved up and was going to get it this week. However, sister has now advised that she has a blank screen and has tried all the reboots/resets to no avail. It is still under warranty so she is going back to get the shop to sort it. However, I have heard this is common. What are your experiences if any with this and how easy was it to resolve? Thanks for your help and advice in advance
    12-28-2016 07:04 AM
  2. o4liberty's Avatar
    This can happen to any device any platform there usually a way to reboot device. It's not a norm for the 7 edge.
    12-28-2016 07:28 AM
  3. chanchan05's Avatar
    Yeah. It's not normal. And as been said, it happens to all phone models. Millions of these are built and law of averages says theres bound to be a few thousand or even hundred thousand duds. A hundred 100,000 is 1% of 10 million, and there have been 25 million S7 Edges sold BACK IN JUNE. It's a pretty good call to say that there are probably 50 million of the things out there, and 1 million duds would be just 2% failure rate.

    A simple Google search of iPhone 6S black screen of death gives a a lot of hits, meaning its probably just as common, or rare, depending on how you look at it (actual number vs proportion of sold).
    12-28-2016 07:51 AM
  4. amyf27's Avatar
    I personally haven't had this happen. I've had less concerning issues like the notification bar doesn't pull down, some screens act a little glitchy, etc.
    12-28-2016 07:51 AM
  5. trucksmoveamerica#AC's Avatar
    There are 3 S7 edges and 1 S7 being used in my family network and zero issues.
    12-28-2016 07:59 AM
  6. homervan's Avatar
    Ok thanks for the replies folks
    12-28-2016 12:43 PM

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