1. Villematic's Avatar
    Yep you read that right. After another time of the phone being stuck at the bootscreen, I decided to yet again factory reset it in the recovery mode.
    However it said that the data wipe has failed, yet the factory reset was done. It gave the errors:
    • E: Data wipe failed
    • E: Format_volume: Make ext4 failed on /dev/block/platform.115a0000.ufs/by-name/USERDATA with 1 (I/O error)


    Since this moment, the phone can only reset itself on Recovery mode. Everytime I try to reboot the phone, it puts itself in this mode and tries to instantly erase my data (and then fails). I have no idea what to do anymore and couldn't find any hints on Google about it. I never even tried to install a custom rom, which means it can't be 3rd party.

    Would you guys be able to help me ? I am completely out of ideas.
    12-28-2016 03:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! My guess is that either the firmware is corrupt, or the motherboard has failed. Is the phone still under warranty? If so, that's probably your best avenue -- contact Samsung for warranty repair or replacement.

    If it's not under warranty, you could try reflashing the stock ROM using Odin: http://forums.androidcentral.com/amb...interface.html
    12-29-2016 12:37 AM
  3. Villematic's Avatar
    Thank you for your reply.
    The website https://imeidata.net/warranty/samsung
    says that i do have warranty:
    Serial Number: RF8H713VBLX
    Division: Mobile Phone (HHP)
    Manufacture Line: 8-Line
    Production Date: July 2016
    Phone Age: 0 Year(s), 5 Month(s), 28 Day(s)
    Factory Warranty Coverage: August 31, 2018
    WARRANTY & NETWORK CHECK

    However since I bought the phone 2nd hand, I don't have a proof of purchase. Will this be a problem to get the warranty?
    12-29-2016 01:56 AM
  4. B. Diddy's Avatar
    I don't know for sure -- it might depend on where you live. You can always contact Samsung and ask.
    12-29-2016 08:35 PM

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