1. Mr_Spencer's Avatar
    So today I noticed a black dot on the right edge of my phone screen. Its about the size of a sharpie marker dot. Weirdly enough I took a screenshot to post of it here, but it doesnt appear in the image. I'm wondering if the dot is a dead pixel? Anyone have this happen? Should I turn my phone in under warranty for another one?

    02-03-2017 11:41 AM
  2. Mr_Spencer's Avatar
    I'll use someone else's phone to take a pic of my screen and post it.
    02-03-2017 11:41 AM
  3. Mr_Spencer's Avatar
    02-03-2017 11:45 AM
  4. lammy8's Avatar
    Damaged screen, take it in for warranty repair. Not your fault
    pontiac005 likes this.
    02-03-2017 05:51 PM
  5. Christine Aflak's Avatar
    I have the same issue but was refused a replacement or repair because apparently it's not an issue. The employee at my carrier said it was 'paint' from the bezel.
    02-03-2017 07:30 PM
  6. johngaddis's Avatar
    Not you fault, it looks like part of the rubber seal for water proofing the screen or some sealant compound. That was not placed under the glass.
    02-04-2017 01:40 PM
  7. Mr_Spencer's Avatar
    I have the same issue but was refused a replacement or repair because apparently it's not an issue. The employee at my carrier said it was 'paint' from the bezel.
    That's the lamest excuse ever. I've settled with it being a dead pixel(s). I'm just going to deal with it until the S8 drops. Rather keep it for now than get some refurbished crap that might give me other issues.
    02-04-2017 04:10 PM
  8. Base_UK's Avatar
    I've got the same issue, but it's at the bottom of the screen, next to where the space bar appears if you have the keyboard open, and is a little smaller. It's irritating, but unobtrusive enough that I have just ignored it. As said, I don't want a refurbished phone for such a small issue. I'm guessing it's a dead pixel.
    02-04-2017 05:05 PM
  9. illlya's Avatar
    That's the lamest excuse ever. I've settled with it being a dead pixel(s). I'm just going to deal with it until the S8 drops. Rather keep it for now than get some refurbished crap that might give me other issues.
    Refurbished phones are just like new phones
    02-04-2017 09:52 PM
  10. Mr_Spencer's Avatar
    Refurbished phones are just like new phones
    In my experience, they usually bring u a problem u never had before that is more exhausting than what you may have been originally dealing with.
    Btravelen likes this.
    02-04-2017 11:32 PM
  11. pjwk81's Avatar
    Samsung repaired mine under warranty for a similar defect last May.
    02-07-2017 02:04 AM

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