1. justin1578's Avatar
    I never use Wi-Fi and my usage hovers between 4 and 6GB a month, past few months this changed to 10GB per month.

    This month:
    Excessive data usage on Photos-img_0296.jpg

    It all seemed to start when I was moving files from an almost full Google Drive to a new one. I was doing it with a pc on Wi-Fi ... I have videos from a concert and started doing a download on my phone, I was going to upload them while logged into the 2nd account.
    I realized it would be faster on the pc, so I stopped the download.

    I get a text the next day I had went over my 22GB, at this point I had used 36GB and thought it was just the concert, file size is about right.

    But it keeps happening, I've cleared the Photos app data, yeah everthing is set to HD on celluar, but it always has been and I'm just taking a few pics like always.
    Related, battery life has not been as spiffy since this started so I know something is up.
    02-08-2017 02:49 PM
  2. justin1578's Avatar
    Battery
    18% battery
    17% Screen
    16% Photos
    14% Android sys
    02-08-2017 02:53 PM
  3. amyf27's Avatar
    I never use Wi-Fi and my usage hovers between 4 and 6GB a month, past few months this changed to 10GB per month.

    This month:
    Click image for larger version. 

Name:	IMG_0296.jpg 
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ID:	251854

    It all seemed to start when I was moving files from an almost full Google Drive to a new one. I was doing it with a pc on Wi-Fi ... I have videos from a concert and started doing a download on my phone, I was going to upload them while logged into the 2nd account.
    I realized it would be faster on the pc, so I stopped the download.

    I get a text the next day I had went over my 22GB, at this point I had used 36GB and thought it was just the concert, file size is about right.

    But it keeps happening, I've cleared the Photos app data, yeah everthing is set to HD on celluar, but it always has been and I'm just taking a few pics like always.
    Related, battery life has not been as spiffy since this started so I know something is up.
    Out of curiosity why don't you use Google Photos for cloud storage. They offer unlimited storage when you choose the smaller file size. Still provides very nice photos. I have over 20,000 photos currently in my G Photos
    pontiac005 likes this.
    02-08-2017 03:09 PM
  4. pontiac005's Avatar
    Out of curiosity why don't you use Google Photos for cloud storage. They offer unlimited storage when you choose the smaller file size. Still provides very nice photos. I have over 20,000 photos currently in my G Photos
    Yep!
    02-08-2017 03:23 PM
  5. justin1578's Avatar
    Out of curiosity why don't you use Google Photos for cloud storage. They offer unlimited storage when you choose the smaller file size. Still provides very nice photos. I have over 20,000 photos currently in my G Photos

    I do. The files I moved were installers and games from a few pc hard drives I dumped awhile back. The only thing on the Google acct on my phone is pics and videos.
    02-08-2017 04:09 PM
  6. B. Diddy's Avatar
    You mentioned moving files to a new Google Drive. So is this a second Google account that you also added to the phone? Were the photos moved to the new account as well? If so, it might have been due to the phone doing a one-time sync of that large amount of data from the new account.
    02-08-2017 06:08 PM
  7. justin1578's Avatar
    Ive used 5GB with the photos app since the original post.



    You mentioned moving files to a new Google Drive. So is this a second Google account that you also added to the phone? Were the photos moved to the new account as well? If so, it might have been due to the phone doing a one-time sync of that large amount of data from the new account.
    The 2nd acct was never put on the phone. I'm going to try a few more steps and ultimately I will probably end up FDR.
    02-08-2017 06:25 PM
  8. justin1578's Avatar
    I checked my Google storage - 0.88GB for Photos

    It has got to be the app,
    02-08-2017 06:33 PM
  9. B. Diddy's Avatar
    How about a cache partition wipe? https://support.t-mobile.com/docs/DOC-28028
    02-08-2017 07:28 PM
  10. justin1578's Avatar
    How about a cache partition wipe? https://support.t-mobile.com/docs/DOC-28028

    I'll give it a shot.

    2.6GB used since last post, disabled the app completely.
    02-08-2017 07:33 PM
  11. justin1578's Avatar
    Clearing the cache partition slowed it down a lot, but with almost no activity I've used 3GB amd each time I leave data usage and come back it has grown 0.05 and Im not taking pics. Going to hold off on resetting because its not costing me and I will check my offline resources farther.
    02-08-2017 10:19 PM
  12. B. Diddy's Avatar
    Is Google Photos preinstalled on the phone? If so, try uninstalling its updates.
    02-09-2017 01:45 AM
  13. justin1578's Avatar
    Did that.

    I did a soft reset and it is working normally now. Phone issues arr so random as to what fixes them, I just had to go down the list. Thanks for your suggestion, I've never tried that but eill in the future.
    B. Diddy likes this.
    02-09-2017 07:42 AM
  14. justin1578's Avatar
    Well, so much for that lol.

    I factory reset it at lunch after searching all of my databases here and Google to the point of nausea. So far so good.
    02-09-2017 06:29 PM
  15. justin1578's Avatar
    Annnd then it used 7GB of data and almost killed my battery. There is nothing more I can do, it has to be a hang up on a video upload or download that I cannot see.
    02-09-2017 10:16 PM
  16. B. Diddy's Avatar
    As a temporary solution, it may help to Restrict Background Data for Google Photos.
    02-10-2017 02:14 AM
  17. justin1578's Avatar
    As a temporary solution, it may help to Restrict Background Data for Google Photos.
    So the "fix" for right now is that I've got videos set for only Wi-Fi back up. Since I am never on Wi-Fi, it won't kill my battery. Since I have the videos backed up already, I'm going to delete them from the SD card when I have time tonight.

    This stumped myself and everyone I've asked as to why it is doing this, but I'm sure this will resolve it.
    B. Diddy likes this.
    02-10-2017 04:01 PM
  18. gavo360's Avatar
    Out of curiosity why don't you use Google Photos for cloud storage. They offer unlimited storage when you choose the smaller file size. Still provides very nice photos. I have over 20,000 photos currently in my G Photos
    Am I right in think that if you upload at original quality and the pics and vids are under 16mp and 1080p then they dont use any of your drive storage. I upload everything at original quality and everything I've uploaded from my S7 shows as taking up 0 google drive storage space.
    02-11-2017 05:08 AM
  19. amyf27's Avatar
    Here are a couple screenshot on my 7edge
    02-11-2017 05:20 AM
  20. amyf27's Avatar
    My phone says original quality will reduce storage cause limited storage. There is an option on mine to buy more space but that's mainly for backups I think, like backup contacts, other Google related stuff on your phone
    02-11-2017 05:21 AM
  21. B. Diddy's Avatar
    Am I right in think that if you upload at original quality and the pics and vids are under 16mp and 1080p then they dont use any of your drive storage. I upload everything at original quality and everything I've uploaded from my S7 shows as taking up 0 google drive storage space.
    Original Quality is supposed to use your Google Drive space, while High Quality (which is up to 16 megapixel quality) gives you unlimited storage. But you ask a good question that I'm not sure about -- if the photos are under 16 megapixel quality and you upload them as Original Quality, do they count towards your Google Drive space? It sounds like you're saying they don't, although the help page doesn't specify that: https://support.google.com/photos/answer/6220791?hl=en
    02-12-2017 02:17 AM
  22. gavo360's Avatar
    Original Quality is supposed to use your Google Drive space, while High Quality (which is up to 16 megapixel quality) gives you unlimited storage. But you ask a good question that I'm not sure about -- if the photos are under 16 megapixel quality and you upload them as Original Quality, do they count towards your Google Drive space? It sounds like you're saying they don't, although the help page doesn't specify that: https://support.google.com/photos/answer/6220791?hl=en
    For the last few years I've been uploading at original quality and my Google drive storage hasn't taken a hit. Another thing I've found is I take pics on my sony RX100 then connect the memory card to my S7 and copy the pics to my phone then upload those pics to google photos via the app they also dont use any drive space even though the are 20mp photos from my sony.
    B. Diddy likes this.
    02-12-2017 08:33 AM

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