1. msross's Avatar
    After shutting the phone off for charging overnight, I am missing certain icons at the same place on the first three pages. I have to reinsert them only to have them disappear the next day. I tried to insert different icons in the same spots and they disappear also. It seams to be a function of the location on the page. I am running Nougat 7.0. This phenomenon only happened after the Nougat update
    Any suggestions
    02-23-2017 10:26 AM
  2. SpookDroid's Avatar
    Are the shortcuts being created from apps in SD Card?
    02-23-2017 10:46 AM
  3. dp619's Avatar
    Probably... I have the same issue going on and they are all on the SD card
    02-24-2017 06:55 AM
  4. anon(9836333)'s Avatar
    Any help with the settings would be appreciated
    02-24-2017 02:22 PM
  5. SpookDroid's Avatar
    Any help with the settings would be appreciated
    Any setting in particular that you need help with?
    02-27-2017 11:52 AM
  6. anon(9836333)'s Avatar
    If the nougat update allows for turning the phone off, and keeping icons which are on the SD card from being removed
    02-27-2017 12:21 PM
  7. SpookDroid's Avatar
    If the nougat update allows for turning the phone off, and keeping icons which are on the SD card from being removed
    I'm not sure about that one. I don't keep any apps on SD card, but I'm also not sure if the reason these are 'disappearing' are because they're on SD card or because the SD card is failing. If the phone is unmounting the SD card now after shutting down and re-mounting AFTER it reboots, then that would explain why the icons are disappearing. Unfortunately, if this is the case, I don't think there'll be a setting to prevent that.
    02-27-2017 12:42 PM
  8. anon(9836333)'s Avatar
    Thanks very much for the reply
    02-27-2017 12:51 PM
  9. msross's Avatar
    My apps are on the sd card that are missing, but some of the other apps on the sd card are not missing after shut down......this only happened when I upgraded to Nougat
    02-27-2017 01:14 PM
  10. SpookDroid's Avatar
    Can you try moving any of the disappearing apps to internal memory and see if that clears the issue? If so, and since not all apps do it, I'm afraid it'll also be an issue with the app itself when run on nougat and you should submit the bug to the developer.
    02-27-2017 01:46 PM
  11. anon(9836333)'s Avatar
    I'll try and move the disappearing apps back to internal storage, and see what happens.
    02-27-2017 01:55 PM
  12. SpookDroid's Avatar
    If that works, then try moving the app back to SD. Just trying to make sure that it is the SD part that's causing it or maybe it was some cache thing that clears when you move to internal and back to SD.
    02-27-2017 03:16 PM
  13. anon(9836333)'s Avatar
    I'll certainly post asap after the transfer...
    fingers crossed
    02-27-2017 03:29 PM
  14. dp619's Avatar
    FYI - Samsung is proactively tabulating a list of issues with Nougat on their website as there have been quite a few complaints.

    SpookDroid likes this.
    02-27-2017 04:51 PM

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