1. bandofbrothers2112's Avatar
    Hi Guys.

    A while ago Samsung released an update to help those that were having issues with the Samsung BackUp failings

    I downloaded this update and all was good.

    Recently the Samsung store restored my s7 edge and now it won't back up again.

    This was last week.

    No updates pending to solve this.

    Any ideas ?
    02-24-2017 11:42 AM
  2. Soundman72's Avatar
    You need to find the update and reinstall it that should make the cloud service work again
    bandofbrothers2112 likes this.
    02-25-2017 10:49 AM
  3. bandofbrothers2112's Avatar
    It was an OTA update.
    02-25-2017 11:14 AM
  4. bandofbrothers2112's Avatar
    Update.

    Resolved by downloading the Cloud Apk.
    02-26-2017 02:18 AM
  5. gavo360's Avatar
    Update.

    Resolved by downloading the Cloud Apk.
    Where did you find the cloud apk.
    02-26-2017 02:25 AM
  6. bandofbrothers2112's Avatar
    Where did you find the cloud apk.

    In this thread

    http://forums.androidcentral.com/sam...-backup-2.html
    gavo360 likes this.
    02-26-2017 02:34 AM

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