1. tennislvr8's Avatar
    Had one of those cute samsung s view clear flip covers on my phone. Dropped my phone and the screen is now cracked. I purchased it on a payment plan w Verizon in Nov. from best buy and I don't have insurance (I'll never listen to husband again. What are my options, is this something geek squad can fix? TIA
    04-07-2017 08:53 PM
  2. bandofbrothers2112's Avatar
    If you care about your Manufacturing Warranty then any work should be carried out by an authorised engineer.

    Also this way the replacement screen with be an original.

    Using any unauthorised engineers would void warranty and perhaps use inferior parts.
    04-08-2017 04:22 AM
  3. tuscanybay's Avatar
    Samsung will charge you an arm and a leg to repair the screen.

    Option 1. Get your husband to preorder you an S8. It is obviously his fault.

    Option 2. Divorce him. Wait for S8 to come out, and people to sell their S7 in the 2nd hand market, buy yourself a used S7.
    Tim1954 likes this.
    04-08-2017 08:47 AM
  4. tennislvr8's Avatar
    Samsung will charge you an arm and a leg to repair the screen.

    Option 1. Get your husband to preorder you an S8. It is obviously his fault.

    Option 2. Divorce him. Wait for S8 to come out, and people to sell their S7 in the 2nd hand market, buy yourself a used S7.
    Yeah I called Samsung today, will try best buy.
    Option #1 . Glad you can too see it's his fault, he however disagrees.
    Option #2 . Two loses, my s7 and the divorce might be too much to overcome.
    04-08-2017 09:46 AM
  5. RG129's Avatar
    The same thing just happened to me last weekend. I never crack my screens on any of my phones, but I just had bad luck this time. All my local repair shops quoted $350 for a screen repair not including tax. :/

    I was debating getting the LG G6, waiting for the S8/S8+, or just buying a replacement S7 edge. I ended up just getting another S7 edge which was close enough to $350 anyway, and the new phone seems snappier with a longer lasting battery.
    04-08-2017 11:20 AM
  6. tuscanybay's Avatar
    ^^^ This is a major factor why all Samsung flagship phones depreciate to nothing in a year.
    04-08-2017 11:24 AM
  7. tennislvr8's Avatar
    The same thing just happened to me last weekend. I never crack my screens on any of my phones, but I just had bad luck this time. All my local repair shops quoted $350 for a screen repair not including tax. :/

    I was debating getting the LG G6, waiting for the S8/S8+, or just buying a replacement S7 edge. I ended up just getting another S7 edge which was close enough to $350 anyway, and the new phone seems snappier with a longer lasting battery.
    I have NEVER cracked a screen either. I called best buy and have an appointment for them to tell me how much. They claim to be an authorized repair place and will have it done in a day. I am on device payment and only a few months in so I might be stuck paying for the repair versus getting a new phone.
    04-08-2017 11:25 AM
  8. tennislvr8's Avatar
    Best buy don't actually fix s7 edge screens. I was sent to two different places, each quoted me $300. I'm not interested in paying that. I will get a screen protector, too late I know, and hope for the best.
    04-08-2017 05:21 PM
  9. Tim1954's Avatar
    So your husband is safe for now huh... ;-)
    04-09-2017 06:44 AM
  10. tennislvr8's Avatar
    So your husband is safe for now huh... ;-)
    Yes, it was open enrollment at big red so I was able to add the insurance. I not really interested in a refurbished phone, so I'll just use this one until I can't take it anymore or it's starts malfunctioning.
    04-09-2017 09:32 AM
  11. magichoward's Avatar
    Your home insurance may cover you
    04-11-2017 07:52 AM
  12. tennislvr8's Avatar
    Your home insurance may cover you
    Thanks, while its annoying it's not that serious.
    04-11-2017 09:04 AM

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