[AC Question]

I have an At&t Sumsung galaxy s7 edge phone, and ever since the Nougat update i have been having issues. Things i am noticing is that Facebook and youtube videos stop working, sometimes phone rings stop making an audible noise and when calling someone i dont hear it ringing. The only short term fix that i can find is to go into the boot menu and wipe cache. but this only fixes the problem for a short time. Today i did a factory reset, and was bummed to see the phone is still haivng issues.

Please anyone help?