1. AC Question's Avatar
    Hey guys,
    I just bought galaxy s7 edge and it's my first time to experience an android and actually it's very great
    But I realised sometging that there is a very small gap between the front glass screen and the metal housing
    It fits a sheet of paper that can run threw it around the housing

    Is this normal or not
    And if it's not,what should I do?
    05-04-2017 10:17 AM
  2. LineKill's Avatar
    There should not be any gaps. You should should either return or exchange it.
    05-04-2017 03:22 PM
  3. underway99's Avatar
    Samsung is known for it's precision design and build quality, especially on it's high-end devices. It's possible that a bad one just got through the inspection process, but a gap simply should not be there. Among other things, it will allow water to enter the device. That means that it's no longer water resistant. That gap could be caused by a faulty battery too.

    Assuming that the phone hasn't been dropped or otherwise subjected to any kind of physical stress (like sitting on it in a pocket), I'd be looking to exchange that phone for another. If you bought it new, I expect that it will be easy.
    05-06-2017 10:21 AM

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