1. AC Question's Avatar
    I am able to open messenger but it will not loaf my conversations. I can see who is online but that is it. I have installed and reinstalled cleared my cache and it still not working.
    07-02-2017 11:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Are you talking about Facebook Messenger, or is this the stock SMS messaging app?
    07-03-2017 12:43 PM
  3. Nkollar79's Avatar
    I have the s7 edge and it is Facebook messenger that I am having the issue with
    07-03-2017 03:51 PM
  4. Laura Knotek's Avatar
    Hi there,

    I've moved your thread to the Samsung Galaxy S7 edge forum so that more people who have that phone will be able to assist you.
    07-03-2017 04:16 PM
  5. B. Diddy's Avatar
    Are you only talking about Facebook Chat messages, or do you use FB Messenger as your default SMS app as well?
    07-04-2017 10:35 PM
  6. Nkollar79's Avatar
    Are you only talking about Facebook Chat messages, or do you use FB Messenger as your default SMS app as well?
    I am talking about FB messenger as my default with the SMS as well. I have tried just having it as FB messenger but when I open the app all I get is the turning wheel and nothing loads.
    07-06-2017 09:33 PM
  7. B. Diddy's Avatar
    You could also try clearing the app data for FB Messenger, although this might erase any saved threads.

    Try also wiping the system cache partition: https://support.t-mobile.com/docs/DOC-24999
    07-08-2017 01:13 PM
  8. Nkollar79's Avatar
    I have done all of this and it still will not loaf my messages.
    07-09-2017 04:47 PM
  9. B. Diddy's Avatar
    Send an email to the developer to see if they're aware of any issues for your phone: android-support@fb.com
    07-10-2017 12:30 PM

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