1. Niks Latvietis's Avatar
    So my s7 edge fell down and was completely destroyed,both back and front glasses are shattered, right side edge display is broken. If the phone has been off for a few minutes (20+) i turn it on and i can use it as long as i don't lock or restart it, but if i do that whenever i want to unlock it the right side broken display flashes,the screen sometimes too a little,both lightning buttons at bottom turn on, screen is black. Then i can't do anything whatsoever if i try to lock or unlock it. So my phone is locked for now on, and i can't seem to turn it off, how do i do it with side buttons? Before i had to enter a pin code (before i tried factory reset) and the screen was brown,but i could use power key and then click on display to turn off the phone.
    07-13-2017 08:26 AM
  2. johnriii's Avatar
    Sounds like your drop pretty much killed your phone. I don't think there's a simple fix for what you described. I hope you had some kind of insurance...
    07-13-2017 08:38 AM

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