1. pietersl's Avatar
    So I just received my Galaxy s7 edge today. In the settings, I tried to enable my fingerprints to unluck the screen, but it doesn't work. When I touch the home button with my finger, it just does nothing, I think normally you should get a screen with the % it is completed, but I don't get that all. It seems that the phone doesn't recognises my fingerprints or something..
    07-31-2017 07:58 AM
  2. chanchan05's Avatar
    You need to turn on the screen first. The AOD display doesn't count.
    07-31-2017 08:44 AM
  3. pietersl's Avatar
    You need to turn on the screen first. The AOD display doesn't count.
    don't understand what you mean? I go to settings --> fingerprints.
    07-31-2017 08:49 AM
  4. chanchan05's Avatar
    Oh. I thought you already set it up. Just click add finger prints.
    07-31-2017 08:57 AM
  5. pietersl's Avatar
    Oh. I thought you already set it up. Just click add finger prints.
    Indeed. And then it says you need to put a finger on the home screen button for a few times. But when I do that it does nothing.
    07-31-2017 09:35 AM
  6. chanchan05's Avatar
    How long are you holding your finger on it?
    07-31-2017 09:36 AM
  7. pietersl's Avatar
    How long are you holding your finger on it?
    tried several things. one second, five seconds..
    07-31-2017 11:10 AM
  8. NexusGirlX's Avatar
    tried several things. one second, five seconds..
    You need to place your finger on the finger print sensor on the back of the phone. It is the black rectangular shaped thing next to the camera.
    07-31-2017 09:46 PM
  9. Zulfigar's Avatar
    You need to place your finger on the finger print sensor on the back of the phone. It is the black rectangular shaped thing next to the camera.
    Galaxy S7 Edge, not Galaxy S8
    07-31-2017 09:48 PM
  10. NexusGirlX's Avatar
    Galaxy S7 Edge, not Galaxy S8
    Thanks haha I forgot what forum I was in. Sorry.
    07-31-2017 09:51 PM

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