1. Cyclor's Avatar
    I bought a brand new samsung galaxy s7 edge 2 months ago. A couple days ago I charged the phone overnight and when i woke up in the morning the touch screen was unresponsive (the screen is still on and i get notifications but the touch just doesn't work). Iv'e tried to factory reset the phone but it didn't seem to solve the problem. Is there any other solution still available except for replacing the screen? And if a screen replacement is required which part of the screen do i need to replace?
    09-02-2017 10:54 AM
  2. Dngrsone's Avatar
    If it's brand new, it should still be under warranty
    09-02-2017 11:23 AM
  3. Cyclor's Avatar
    The problem is that the warranty isn't valid in my country because I bought it abroad
    09-02-2017 12:03 PM
  4. Tsepz_GP's Avatar
    That is very strange. Do you have a case on it?
    09-03-2017 10:30 AM

Similar Threads

  1. Samsung Galaxy Core Prime keeps shutting down randomly
    By pangit58 in forum Ask a Question
    Replies: 5
    Last Post: 09-21-2017, 02:33 PM
  2. SAMSUNG GAlaxy s7 edge
    By srish Lekkala in forum Ask a Question
    Replies: 1
    Last Post: 09-02-2017, 11:53 AM
  3. Tethering on the S7 Edge
    By jmagid51 in forum Samsung Galaxy S7 edge
    Replies: 2
    Last Post: 09-02-2017, 11:17 AM
  4. Replies: 0
    Last Post: 09-02-2017, 10:50 AM
  5. Samsng galaxy A5 dropped, screen black and doesn't work
    By mariina in forum General Help and How To
    Replies: 1
    Last Post: 09-02-2017, 09:22 AM