1. plnthouse's Avatar
    My Samsung Verizon Galaxy S7 Edge has reset 3 times in 30 days. It wipes out all data and returns to factory defaults. The last time it did this a few days ago, it completely quit working. Verizon refuses to do anything. ( they want $300 to send it back to fix it). Phone is under warranty. They claim they sent out an Android update and it has a bug that causes this. Phone is dead. Beware!!
    09-23-2017 09:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If it's under warranty, then contact Samsung, not Verizon. And do it soon, if the warranty is almost expired.
    09-23-2017 11:43 PM

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