1. Android Central Question's Avatar
    My Powerbeats Wireless 2 have been playing my music fine for over a year, but today I connected them to play music, but the music was playing through my phone's speakers and not the headphones. I have a Galaxy S7 Edge and I already tried resetting the headphones themself. When I go into Bluetooth settings, it says the powerbeats are connected for call audio. I try to turn on the media audio in the settings, but it's a grey color and I can't turn it on as if it's disabled.
    10-04-2017 01:00 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! What happens if you forget the headphones in the phone's Bluetooth menu, then re-pair them?

    Is the phone connected to any other Bluetooth device for Media Audio (like your car, or separate BT speakers)?
    10-04-2017 04:52 PM
  3. gio gonzalez's Avatar
    Welcome to Android Central! What happens if you forget the headphones in the phone's Bluetooth menu, then re-pair them?

    Is the phone connected to any other Bluetooth device for Media Audio (like your car, or separate BT speakers)?
    Thank you. I already tried multiple times to forget the headphones and nothing. No, my phone is not connected to anything else.
    10-05-2017 12:09 AM
  4. B. Diddy's Avatar
    Does the same thing happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28008
    10-05-2017 09:43 AM

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