1. larotta's Avatar
    I woke up to a black screen on my S7, however the samsung pay tab still shows and i can still see my cards and pay. I can also see phone calls and answer/hang up so its not an LCD problem. its as if the operating system crashed or something, help? i already tried holding the volume and power but it didnt fix anything.
    10-04-2017 12:04 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! First, force a shutdown by pressing and holding Power and Vol Down for about 15 seconds. Wait a few seconds, then power on again normally. If you don't see the Samsung logo but hear sounds or feel it vibrate, then the screen is faulty (or perhaps the internal connection is loose). If the phone is still under warranty, contact Samsung; otherwise, bring it to a repair shop.
    10-04-2017 03:55 PM

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