1. bhameyedoc's Avatar
    I am wondering if a screen replacement has damaged my phone's antennas.
    Last week, I had a cracked screen repaired on my S7 edge under my Verizon Asurion warranty. Since then, my cell service has been abysmal. My phone is showing 1x-3g most of the time, and it constantly tells me I am offline. I have placed my SIM card in my Note 5, which was on a desk next to my S7 edge, and the 4G works flawlessly. Wifi is workingfine on both phones.
    Has anyone had this happen before? Thanks.
    10-12-2017 01:23 PM
  2. bhameyedoc's Avatar
    Update: after swapping the SIM card four or five times over the past few days between my s7 Edge and Note 5, I did it again today before I was going to do a factory reset, and I have 4G again on my s7 edge. No idea what has been going on, but I'm keeping my fingers crossed that the signal strength stays good.
    10-13-2017 11:56 AM
  3. natehoy's Avatar
    I hope it remains so. It sounds like maybe something was loose and has worked its way back together. Let's hope it stays that way. You may want to file a complaint with Asurion just in case it works its way loose again so they have a record there was a problem.
    bhameyedoc likes this.
    10-13-2017 02:05 PM

Similar Threads

  1. Replies: 17
    Last Post: 02-01-2018, 11:50 PM
  2. Replies: 4
    Last Post: 10-18-2017, 12:06 PM
  3. Replies: 1
    Last Post: 10-12-2017, 08:47 PM
  4. Lock screen question
    By PainFX in forum Samsung Galaxy Note 8
    Replies: 3
    Last Post: 10-12-2017, 05:02 PM
  5. Replies: 0
    Last Post: 10-12-2017, 10:15 AM