1. Android Central Question's Avatar
    Hi Everyone,

    My phone asked for update then after update was complete it got turned on and it booted up to the encryption lock screen where it says to start up your device, enter your pin. So I enter my pin and then its says, "verified" and then "starting android". and then a padlock appears on the screen, it opens, and there's like a load up circle going around it. At first, I let the phone sit to see if it would do anything but after an hour, I figured something is wrong. I dont know why this happened. I don't want to have to factory reset and lose all my pictures and data. I can boot into recovery mode but sometimes when i turn it on it shows a screen that says installing update and has like a google ring looking thing that should be spinning around but it looks like its glitching out, after that screen it will go to a no command screen, and then it will eventually reach recovery mode but all I can see is:

    #fail to open recovery_cause(no such file or directory)#
    #Reboot Recovery Cause is [UNKNOWN]#
    No Support SINGLE-SKU
    File-Based OTA
    Supported API: 3

    # MANUAL MODE v1.0.0#
    Successfully verified dmverity hash tree
    E:Failed to clear BCB Message: failed to find / misc partition.

    I have tried safty mode, but this also didn't helped. I really hope someone can help or knows what is going on because, I really dont want to lose all my pictures.

    Thanks you.
    Veronica
    05-06-2018 05:47 AM
  2. belodion's Avatar
    What phone is this?
    05-06-2018 07:33 AM
  3. Veronica95's Avatar
    It's Samsung Galaxy S7 Edge
    05-06-2018 07:50 AM
  4. belodion's Avatar
    I’ll move the thread to that forum.
    Welcome as a new member.
    05-06-2018 08:03 AM
  5. Veronica95's Avatar
    Thank you Is there any tool that can help me recover phone data before factory reset?
    05-06-2018 08:12 AM
  6. Veronica95's Avatar
    Can anyone advise ?
    05-07-2018 04:35 AM
  7. Veronica95's Avatar
    Useless forum by look of it
    05-07-2018 08:27 AM
  8. Kelvin Patrimonio's Avatar
    Useless forum by look of it
    hi did you solve your problem? I've seen that you have a lot of post regarding this issue.. i can help you because mine got same error too and finally i revived my phone.
    07-04-2018 07:40 AM
  9. pontiac005's Avatar
    Useless forum by look of it
    Not useless, just nobody else ran into this problems.
    07-04-2018 01:36 PM
  10. Kelvin Patrimonio's Avatar
    Not useless, just nobody else ran into this problems.
    I encounter this problem and i got a solution.
    pontiac005 likes this.
    07-08-2018 04:19 AM

Similar Threads

  1. Saving photo from Google... Not showing in gallery
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 05-06-2018, 04:19 PM
  2. Why app is not working in my phone ?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 05-06-2018, 12:47 PM
  3. my galaxy star on and off problem and batter standidity is not good help me
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 05-06-2018, 07:50 AM
  4. Why app is not working in my phone ?
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 05-06-2018, 03:04 AM
  5. sim card is puk- locked cricket
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 05-06-2018, 02:20 AM
LINK TO POST COPIED TO CLIPBOARD