1. Android Central Question's Avatar
    had the phone charging, sm-g935wb s7 edge.
    now it won't unlock. the screen is black all the time but the tasks edge thing works.
    if i could tap the home button it will take me to the camera function. which works so the screen is still working.
    but i cannot go into the unlock screen. its either black with tasks edge button or the sleep screen with the time and date and 4 notifications.
    also i cannot turn off the phone with out doing the power and volume down.
    i tried restarting with power and volume down and then the volume up power and home key but when it goes to update screen it shows a crash message of no command. i tried also clearing cache but that failed bcb message showed up.
    I'm very confused and have not found a single thing on the internet.
    09-30-2018 04:06 PM
  2. themadscientist's Avatar
    as for the no command sometimes you have to hold like volume up and power or press each one In cases like this google can be your friend.Recovery no command
    09-30-2018 09:26 PM

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