1. Paulgan54's Avatar
    i need help to sign back into my s7 edge after i hard reset it. now it ask me to log into my google account. i log in with the same account i previously used on this phone. but it show 'please sign in using one of the owner's account on this device'. i am sure this is the account that i used on it and i am sure i didnt forget the password. i can log into this google account on other device but not on this device. been trying for weeks. anyone can help me up? please?
    12-10-2018 09:29 AM
  2. Rukbat's Avatar
    No, that's the whole point of Factory Reset Protection - no one can get into the phone but the original (or last if it's sold) owner.
    12-10-2018 12:20 PM

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